APPRENTICESHIP – Air Logistics Revenue Care Specialist

3 days ago

Birmingham, Birmingham, United Kingdom Kuehne Nagel Full time
Are you looking for a challenging and rewarding career in the logistics and freight forwarding industry? Look no further We are currently seeking a motivated and enthusiastic individual to join our Air Logistics Team team in Birmingham as a Revenue Care Specialist Apprentice. As a member of our team, you will have the opportunity to work with some of the best in the business and gain valuable insights into the industry. Your Role Our Revenue Care Centre (RCC) team delivers financial excellence; looking after our customers' billing and financial systems.
This is not just another job, it's an exciting opportunity to be a part of something big and make a real difference. So, if you are ready to take your career to the next level and work with some of the best in the business, then we want to hear from you Your Responsibilities

Our 24-month Apprenticeship programme is designed to provide you with the perfect blend of practical on-the-job training and study towards the Business Administration Level 3 Apprenticeship.

You'll be learning how to...

  • Work with colleagues in the Operational Care Centres and Customer Care Locations to manage costs
  • Ensure accurate and timely billing for all customers
  • Recognise and address system related issues
  • Recognise and escalate operational issues
  • Handle queries from colleagues and suppliers
  • Support new customer implementations with systems setup
  • Manage related cost entry and revenue entry tasks through Business Process Automation (BPA)
Your Skills and Experiences
  • The minimum entry requirement for this apprenticeship is Five GCSEs at grades 3 – 9 / A*-D including Maths & English)
  • Our company values candidates who are passionate about providing excellent customer service, have a strong work ethic, and are able to communicate effectively with others.
  • Good planning and organization skills is important and you will need the ability to multitask and be a self-starter.
  • Previous use of Microsoft Outlook and Excel is beneficial.
  • Please be aware that this vacancy does not meet the minimum requirements for visa sponsorship and for apprenticeship funding, candidates must have been resident in the EEA for at least the last 3 years.
  • This is an entry level training position. If you are already qualified or experienced in this area of work, this is unlikely to be the position for you. However, we would welcome your application for one of our other vacancies which can be found on our website.

Key Information:

Apprenticeship Contract: Fixed term – 2 Years

Working hours: Monday – Friday 09.00 – 17.00

Will be expected onsite full time until performance expectations met & initial training completed.

Recruitment Process:

Step 1: Applications will be reviewed on a rolling basis.

Step 2: Shortlisted candidates will be invited to complete a telephone screening call with a member of our Resourcing team. This is a great opportunity to find out more abut the business and for us to understand why you are interested in this apprenticeship and what you feel you can bring to the role.

Step 3: A final shortlist of candidates will be invited to an interview onsite with two members of the hiring team

Step 4: All candidates will receive telephone feedback after their interviews and if offered will be invited to return to the office for a further site tour and to provide right to work documentation.

Good Reasons to Join We are thrilled to offer you a chance to join our amazing group of apprentices. You can expect a competitive starting salary of £15,500 in year one with an increase after 12 months, and a great bonus once you have completed your apprenticeship. But that's not all You will also receive attractive benefits and an Apprentice NUS discount card.
We understand that starting a new job can be daunting, but don't worry You will be supported throughout your journey by a network of mentors, line managers and previous apprentices. They will help you achieve your qualifications and progress along your apprenticeship journey.
Don't miss out on this fantastic opportunity Apply now and take the first step towards a bright future.

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