Senior Pensions Administrator
4 weeks ago
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.
Job Description
As a senior member of the team, providing an efficient, accurate and friendly service to all our colleagues and customers will be second nature to you. Striving to support your team and identifying improvements in our processes, demonstrate initiative, judgement and certainty. The successful candidate will have a strong understanding or Pensions legislation, regulatory requirements and HMRC requirements. As a senior member of the team you will be required to take on additional responsibilities which include training, coaching and representing the team on projects.
Business Functions:
Equiniti helps some of the UK's best known brands and public sector organisations manage complex and regulated administration covering pensions, payroll and payments. Our activities are often mission-critical to our clients but not core to their organisations. By taking care of these services, we free them to focus on what matters most. Our solutions are delivered at scale, supporting eight million pension scheme members and paying three million people over £21bn a year. Paymaster works with some of the largest pension schemes in the UK, including the National Health Service scheme with more than 2.6 million members and the Armed Forces Veterans, which we have continuously served since 1836.
Core duties and responsibilities:
Will be providing administration service to customers, working to Service Levels with adherence to quality targets.
Completing/checking and auditing casework and providing constructive feedback, coaching and training to your colleagues is a big part of what you will be doing.
Will be expected to have engagement with our client contacts helping to resolve complex customer enquiries based on competent working knowledge of customer requirements using pension's knowledge.
The provision of technical guidance to your teams is going to be important, providing swift support when required. Identifying process improvements in immediate area of work responsibility in order to improve output and customer service is also key.
Skills, Attributes and Behaviour:
Good knowledge Defined Contributions pensions experience is essential for this role.
Excellent attention to detail and capable of following defined processes and procedures.
Excellent communication skills (written and oral) with a strong desire to deliver exceptional customer service.
Will need a proven track record of quality, timely delivery and strong numeracy skills / literacy skills.
Developing positive and productive working relationships with people is also essential.
Strong IT skills and a willingness to learn a variety of systems.
What We Offer (UK ONLY)
Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.
Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.
Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform.
Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.
Time Off - Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.
Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.
Learning & Development - Investment in LinkedIn Learning for all colleagues.
Hybrid Working - This is a hybrid role with a minimum of 3 days a week required in any of the UK offices highlighted within the description.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
-
Senior Pension Administrator
5 days ago
Crawley, West Sussex, United Kingdom Equiniti Full timeLeadership RoleEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology solutions. With over 6000 employees, it supports 37 million people in 120 countries.Our vision is to be the leading global share registrar, offering complementary services to our client base. Our values set the core foundations to our...
-
Senior Pension Services Administrator
6 days ago
Crawley, West Sussex, United Kingdom Equiniti Full timeAbout the RoleAs a Senior Pension Administrator at Equiniti, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our pension administration services.Key ResponsibilitiesCustomer Service: Provide administration services to customers, working to agreed targets and ensuring timely delivery of high-quality...
-
Senior Pensions Administrator
4 days ago
Crawley, West Sussex, United Kingdom Equiniti Full timeJob DescriptionJob Title: Senior Pensions AdministratorJob Summary:As a senior member of our team, you will provide an efficient, accurate, and friendly service to our colleagues and customers. You will strive to support your team and identify improvements in our processes, demonstrating initiative, judgment, and certainty.Key Responsibilities:Provide...
-
Senior Pensions Administrator
5 days ago
Crawley, West Sussex, United Kingdom Equiniti Full timeJob DescriptionJob Title: Senior Pensions AdministratorJob Summary:As a senior member of our team, you will provide an efficient, accurate, and friendly service to our colleagues and customers. You will strive to support your team and identify improvements in our processes, demonstrating initiative, judgment, and certainty.Key Responsibilities:Provide...
-
Senior Pensions Administrator
6 days ago
Crawley, West Sussex, United Kingdom Equiniti Full timeAbout the RoleAs a Senior Pension Administrator at Equiniti, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our pension administration services.Key ResponsibilitiesCustomer Service: Provide administration services to customers, working to agreed targets and ensuring timely delivery of high-quality...
-
Pension Administration Lead
6 days ago
Crawley, West Sussex, United Kingdom Equiniti Full timeAbout the RoleAs a Senior Pension Administrator at Equiniti, you will play a crucial role in delivering exceptional customer service and ensuring the smooth operation of our pension administration services.Key ResponsibilitiesCustomer Service: Provide administration services to customers, working to agreed targets and ensuring timely delivery of high-quality...
-
Crawley, West Sussex, United Kingdom Equiniti Full timeAt Equiniti, we are a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, we support 37 million people in 120 countries.Our vision is to be the leading global share registrar, offering complementary services to our client base andour values set the core foundations to our success. We are...
-
Crawley, West Sussex, United Kingdom Equiniti Full timeAt Equiniti, we are a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, we support 37 million people in 120 countries.Our vision is to be the leading global share registrar, offering complementary services to our client base andour values set the core foundations to our success. We are...
-
Pension Administrator
5 days ago
Crawley, West Sussex, United Kingdom Schroders Full timeAbout the RoleWe are seeking a highly skilled Pension Specialist to join our team at Schroders. As a Pension Specialist, you will be responsible for administering pension accounts, ensuring compliance with regulatory standards, and providing exceptional customer service.Key ResponsibilitiesSet up new pension accounts and ensure accurate documentation.Vet...
-
Senior Pensions Administrator
1 week ago
Crawley, West Sussex, United Kingdom Equiniti Full timeAbout the RoleEquiniti, a leading international provider of shareholder, pension, remediation, and credit technology, is seeking a highly skilled Senior Pension Administrator to join their team. As a key member of the Pension Administration team, you will be responsible for implementing training and development programs, authorizing and quality marking work...
-
Senior Pensions Administrator
1 week ago
Crawley, West Sussex, United Kingdom Equiniti Full timeAbout the RoleEquiniti, a leading international provider of shareholder, pension, remediation, and credit technology, is seeking a highly skilled Senior Pension Administrator to join their team. As a key member of the Pension Administration team, you will be responsible for implementing training and development programs, authorizing and quality marking work...
-
Pensions Administration Lead
4 days ago
Crawley, West Sussex, United Kingdom Equiniti Full timeJob DescriptionJob Title: Senior Pensions AdministratorJob Summary:As a senior member of our team, you will provide an efficient, accurate, and friendly service to our colleagues and customers. You will strive to support your team and identify improvements in our processes, demonstrating initiative, judgment, and certainty.Key Responsibilities:Provide...
-
Pensions Administration Lead
5 days ago
Crawley, West Sussex, United Kingdom Equiniti Full timeJob DescriptionJob Title: Senior Pensions AdministratorJob Summary:As a senior member of our team, you will provide an efficient, accurate, and friendly service to our colleagues and customers. You will strive to support your team and identify improvements in our processes, demonstrating initiative, judgment, and certainty.Key Responsibilities:Provide...
-
DB Pensions Administrator
6 days ago
Crawley, West Sussex, United Kingdom Proactive Appointments Full timeJob Summary:Proactive Appointments is seeking a highly skilled Pension Administrator to join our team on a 3-month contract. The successful candidate will be responsible for ensuring the smooth administration and monthly payroll funding of Defined Benefits policies.Key Responsibilities:Provide exceptional customer service to clients, handling a variety of...
-
Pension Scheme Administrator
6 days ago
Crawley, West Sussex, United Kingdom Proactive Appointments Full timeJob Summary:Proactive Appointments is seeking a highly skilled Pension Administrator to join our team on a 3-month contract. The successful candidate will be responsible for ensuring the smooth administration and monthly payroll funding of Defined Benefits policies.Key Responsibilities:Provide exceptional customer service to clients, handling a variety of...
-
Senior Pensions Expert
1 week ago
Crawley, West Sussex, United Kingdom Dimensions Specialist Recruitment Ltd Full timeJob Summary:We are seeking a highly experienced Senior Pensions Analyst to join our team at Dimensions Specialist Recruitment Ltd. As a key member of our team, you will play a pivotal role in delivering high-quality pension services to our clients.Key Responsibilities:Client Relationship Management: Support key client relationships and client budgeting,...
-
Senior Pensions Expert
1 week ago
Crawley, West Sussex, United Kingdom Dimensions Specialist Recruitment Ltd Full timeJob Summary:We are seeking a highly experienced Senior Pensions Analyst to join our team at Dimensions Specialist Recruitment Ltd. As a key member of our team, you will play a pivotal role in delivering high-quality pension services to our clients.Key Responsibilities:Support Client Relationships: Collaborate with clients to understand their pension needs...
-
Pension Administration Expert
6 days ago
Crawley, West Sussex, United Kingdom Schroders Full timeAbout the RoleWe are seeking a highly skilled Pension Specialist to join our team at Schroders. As a Pension Specialist, you will be responsible for administering pension accounts, ensuring compliance with regulatory standards, and providing exceptional customer service.Key ResponsibilitiesPension Account Administration: Set up new pension accounts, aligning...
-
Pension Administration Expert
4 days ago
Crawley, West Sussex, United Kingdom Schroders Full timeAbout the RoleWe are seeking a highly skilled Pension Specialist to join our team at Schroders. As a Pension Specialist, you will be responsible for administering pension accounts, ensuring compliance with regulatory standards, and providing exceptional customer service.Key ResponsibilitiesPension Account Administration: Set up new pension accounts, aligning...
-
Pension Scheme Administrator
6 days ago
Crawley, West Sussex, United Kingdom Equiniti Full timeAbout the RoleEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.We are seeking a Pensions Administrator to work within a new team responsible for delivering Bulk Purchase Annuity (BPA) services to our clients and customers. You...
