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Tenancy Management Officer

4 months ago

Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

This role is to provide specialist professional tenancy management advice, guidance and support for internal teams and external agencies dealing with complex, vulnerable households.

  • You provide case management for the most complex tenancy management cases referred by Neighbourhood teams, particularly those requiring legal action.
  • You will develop and deliver training including reviewing and updating training packages in relation to sign up, quittings, tenancy management, safeguarding and Housing+.
  • You will to use existing Council policies, experience and judgement to evaluate options and determine an appropriate course of action for complex tenancy management cases.

    We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

    Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

    If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

    Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.