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Service Manager

2 months ago

Northampton, Northamptonshire, United Kingdom Northamptonshire Children's Trust Full time

Service Manager - MASH (Multi Agency Safeguarding Hub)

About the role

We have a fantastic career opportunity for a Service Manager position to join the Multi Agency Safeguarding Hub team here at Northamptonshire Children's Trust.

MASH is the first point of contact for partner agencies and the community when they have safeguarding concerns for children and young people. Our MASH team work closely with co – located partners and agencies to identify and assess the risks and needs of children at the earliest possible opportunity.

What will you be doing?

You will have a sound understanding and ability in relation to effective management practices, particularly as they relate to service planning and performance management and development of services and staff.

You will have operational responsibility for the Team Managers and the quality of practice undertaken by the teams in the processing and decision making regarding all new referrals. The teams include a range of skilled staff and social workers who are friendly and confident professionals, who can work collaboratively to very tight deadlines and ensure the child's needs are paramount and their voice is evident throughout.

Our teams are based in Northampton at the Criminal Justice Centre.

About you

It will be important to you to make a personal contribution towards improving our service. You should be a qualified social worker, registered with Social Work England with extensive post-qualifying experience of statutory social care practice and multi-agency contact is highly essential.

Level 5 NVQ Management qualification, or equivalent relevant experience.

You will have a sound understanding and ability in relation to effective management practices, particularly as they relate to service planning and performance management and development of services and staff.

Driving Licence is essential.

Our benefits

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.

We really value our workforce and offer you a great benefits package including:

  • 2 Day Induction Programme
  • 2 days Signs of Safety training (social care colleagues)
  • Extensive Learning & Development and career development opportunities
  • Flexible and family working arrangements including enhanced maternity benefits
  • A permanent, supportive and inclusive management team where you will be empowered to make good professional decisions
  • Local government Pension Scheme
  • Heavily subsidised town centre car parking scheme
  • Employee Discount Scheme
  • 28 days' annual leave, plus 8 Bank Holidays (pro rata for part time) and an additional 5 days, after 5 years' service
  • Opportunity to purchase up to 25 days
  • Employee Assistance Programme
  • Monthly quality supervision
  • SWE Registration paid yearly (social care colleagues)

    About us

    Northamptonshire Children's Trust was established in November 2020 to deliver Children's Services to the newly established North and West Northants County Councils. The Trust is wholly owned and funded but operationally independent from the Councils; this provides the organisation with unique opportunities to explore new ways of working and to be more agile and adaptable in its approach to service delivery. We are developing a culture that allows the very highest quality of professional practice to flourish and evolve, delivering at the cutting edge of new innovation.

    For a confidential, informal discussion please contact: Alby Luguterah – Strategic Manager

    Attached documents

    • Job Description