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Nighttime Service Manager
2 months ago
As a Night Team Leader, you will be an integral part of our vibrant hotel environment, ensuring that our guests receive top-notch service throughout the night. Our establishments are always buzzing with activity, featuring a dynamic Pub and Grill as well as a health club that never closes. In collaboration with the Night Manager, you will be responsible for addressing challenges on the spot, demonstrating flexibility, and providing support across various hotel departments.
At Village Hotel Club, we celebrate individuality, personality, and enjoyment in the workplace. We strive to create modern, engaging spaces for our guests to work, dine, unwind, and exercise. With locations spanning from Aberdeen to Bournemouth, your role will be pivotal in delivering exceptional service that distinguishes us from our competitors.
Joining our team comes with a range of benefits* including:
- Complimentary full leisure club membership for you and a guest, valued at 1500 annually.
- Employee discounts on overnight stays starting from 35 based on double occupancy.
- 50% off food and beverages purchased during or outside of your shift at any Village Hotel.
- Access to an innovative training platform featuring gamified learning experiences.
- Discounts and cashback opportunities with numerous high street brands.
- A variety of well-being and healthcare benefits.
- Financial wellness support through Salary Finance.
- Employee Assistance Programme.
- Flexible scheduling options.
- A fun, inclusive, and supportive work atmosphere with ample development opportunities.
- Regular team-building events and monthly BIG People days.
- Attractive reward and recognition incentive programs.
- Monthly well-being initiatives to support mental health.
- Anniversary rewards for significant service milestones.
- Holiday purchase options.
- A day off for your birthday.
- Electric car salary sacrifice scheme.
*Terms and conditions apply based on your contract.
What we seek from you:
- Exceptional customer service abilities.
- Leadership skills to inspire and engage your team.
- Capability to uphold brand standards.
- Strong relationship-building skills with all departments.
Note: All offers are contingent upon successful DBS checks for this position.
Become a part of something unique and rewarding - Work, Grow & Play the Village Way
