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Community Engagement Officer

3 months ago

Manchester, United Kingdom findajob.dwp Full time

The Growth Company's (GC) Working Well Support to Succeed team (WW STS) have an exciting opportunity for a Community Engagement Officer to work with a wide range of partners to promote engagement, generate referrals and complete initial sign-ups s to the service.

GC is an award-winning, accredited, social enterprise with a mission to enable growth, create jobs and improve lives.

We deliver a range of services, working with customers and stakeholders to achieve our vision of a society where economic growth and prosperity is inclusive, sustainable and leaves no person or community behind.


Key Responsibilities:
Raise awareness of the service through targeted marketing and outreach activities to increase the number of referrals.
Working in partnership team to deliver effective engagement and meet referral targets.

Develop and implement a range of activities to generate new referrals including cold calling (telephone and in person), completing follow up calls, attending events/ road shows, identifying potential referring partners and making introductions.

Verify participants' eligibility for the Programme.
Distribute promotional leaflets.
Liaise with Key Workers who will maintain service delivery with all organisations as they become engaged.
Complete initial assessment paperwork including documentation to check eligibility for the Programme as well as the initial assessments required.
Accurately record all participant records including inputting participant details onto ESyncs system.
Adhere to all quality, equal opportunities, health and safe and safeguarding policies and procedures.

About you:
Have worked with a range of agencies to promote and disseminate information to generate referrals.
Ability to organise and coordinate of a range of promotional events.
Good knowledge of the barriers faced by families with multiple barriers to employment and progression towards employment.
Must have a strong interpersonal skill to deal with participants.
The ability to work under pressure in a highly performance driven environment.

Skills Required:
Have excellent interpersonal and promotional skills, telephone manner, good organisational skills, and excellent IT skills.
Flexible approach to work including willingness to travel and working outside of office hours.
Well-developed IT skills, including and understanding of computerised management information systems, spreadsheet, diary management and email.
Ability to work to challenging targets and key performance indicators.

We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, we expect all staff to share this commitment.

All appointments will be subject to Safer Recruitment Procedures which include a DBS check. This will be conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. Please note that the successful candidate will not be required to pay for this.


If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group.


We are committed to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the essential requirements for a role.

This commitment applies to candidates who have a disability or are from a diverse ethnic community.


As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities.

Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.


We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs.

We're supporting the campaign by removing conviction questions at the applications stage.

GC aims to promote a culture of flexibility and agile working.

Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles.

We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.

If you require support with the recruitment process, please contact or Internal Recruitment Team at or call us on


All GC colleagues will work inline with the Health & Safety at work act and the GC Health & Safety Policy.