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Admin Support Officer

2 months ago

South Yorkshire DN UX United Kingdom Serco Limited Full time

Administrative Assistant - Offender Management - HMP Doncaster, DN5 8UX

£24,000.00 PA

Permanent (Full-Time, 40 Hrs)

Here at Serco, we are looking for an Administrative Assistant to join the Offender Management team at our Category B men's prison, HMP Doncaster.

The role of an Admin Support Officer (ASO) based within the Offender Management Unit (OMU) is to work as part of a team, this could be in a multitude of areas within the OMU function. This includes but is not limited to, allocating work to Prison/Probation Offender Managers and obtaining information to assist with and inform risk management, updating prison records and sentence calculations or working with the Public Protection Unit.

What we are looking for

  • This position requires upmost trust and decorum when dealing with sensitive information.
  • A team player with flexibility and interpersonal skills with visitors, staff and prisoners. Good communication skills and the ability to monitor and audit processes and procedures.
  • Organisational and analytical skills.
  • Understanding of working in a secure environment

The successful candidate will be required to carry out the following responsibilities, activities, and duties:

  • Carrying out sentence calculations and checks in line with local and national policy when a prisoner is received into the establishment and prior to their release
  • Obtaining legal documentation and warrants following court/video link appearances and updating prisoner records accordingly
  • Liaising with courts, prisons and other agency bodies to ensure all prisoners are held in custody legally and compliant with policy
  • Updating prison recording systems (NOMIS/DPS/local databases) following admission of all new prisoners or on any significant change of sentence
  • Completion of the administrative elements of the HDC and ROTL processes
  • Contributing to the smooth running and overall performance within the department
  • Interrogate data and provide assurances to management
  • This role would suit a candidate who is process driven with a keen eye for detail and has worked in a similar role previously

What you will need to do the role

  • Full training will be given although previous sentence calculation experience is desirable and advantageous
  • An inquisitive mindset and the confidence to question differing data
  • English - Grade C or above
  • Mathematics - Grade C or above
  • Computer skills - including Outlook and Excel
  • Good working knowledge of databases
  • Demonstration of flexibility and the ability to work to deadlines and under pressure.