Operations Coordinator

4 weeks ago

Leicestershire, United Kingdom CMA CGM Full time

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That's why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA.

CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world's leading end-to-end eCommerce service offerings through the dedication and passion of our people—the heartbeat of our organization. As we continue growing at a fast pace, will you "Dare to Grow" with us?

YOUR ROLE

Our 4PL Lead Logistics team based in Ashby de la Zouch is looking for a customer centric Operations Coordinator where you will oversee daily operational activities on behalf of a large customer managing shipment movements via air, ocean, and ground transportation. Through effective communication you will build outstanding customer and supplier relationships and collaborate with wider CEVA functions to meet operational objectives.

This amazing hybrid role will see you working rotating shifts from our head office in Ashby and from home, where you will work on a 6-week rotational basis, working 8am-4:30pm, 9am-5:30pm and 12pm to 8pm.

WHAT ARE YOU GOING TO DO?

Reporting into the Regional Operations Supervisor, you will support your client with shipment bookings and scheduling activities, where you will liaise heavily with suppliers and carriers to distribute requirements, monitoring shipment movements and progress to achieve operational goals. This pivotal role will require you to review, validate and administer shipment documentation for international requests ensuring processes meet operational requirements and client deadlines. You will also be responsible for accurate data input into various internal systems, ensuring information and documentation match requirements, shipments are monitored, and timelines updated.

This excellent role requires an individual who has a strong customer ethos, as you build client, supplier and carrier relationships, creating a platform for open and honest communication. You will also have strong collaborative skills, with the ability to engage and embed a positive team culture.

WHAT ARE WE LOOKING FOR?

To be successful in your application you will be able to demonstrate the following knowledge, skills and behaviours:

  • Proven customer service or call centre experience.
  • Excellent communication skills, both written and verbal.
  • Ability to build excellent relationships, both internally and externally.
  • Able to organise and prioritise workload to meet objectives.
  • Excellent attention to detail.
  • Naturally inquisitive.
  • Strong problem-solving skills.
  • Proven MS Office packages experience (Outlook and Excel).

Desirable skills

  • Excellent geographical knowledge.
  • Knowledge of international transportation.
  • Experience of working within a 4PL or 3PL organisation.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There's no doubt that you will be compensated for your hard work and commitment so if you'd like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.

Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland. IND2

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