Reservations Manager
2 weeks ago
Reservations Manager at Hotel Indigo, Durham
Hotel Indigo looks for people who are:energetic and approachable, people who are always curious to discover more, people who care enough to share thoughtful suggestions - inspiring guests to experience all that the neighbourhood has to offer.
The Hotel Indigo Durham is located in the former university offices at Old Shire Hall, welcoming you into a world of Victorian luxury. We have an exciting opportunity to recruit an experienced Reservations Manager
As Reservations manager you will maximise hotel room revenue through effective pricing and inventory management, ensuring that you are effectively yielding the business through pricing for each market segment, responsibilities will also include driving room rates and occupancy levels, monitoring competitors pricing, and being aware of market activity and ensuring sales are maximised at all times.
The ideal candidate will have a positive approach, excellent organisational skills, and a passion for excellent customer service with an emphasis on exceeding standards and guest expectations.
Some of the key skills we will be looking for are –
Compile a weekly/monthly forecast of accommodation for the hotel.
Ensure our pricing and selling strategy reflects the market demand and the hotels competitive set.
Monitor budget and produce weekly/monthly reporting
Lead, monitor, motivate and inspire the team; providing guidance and support.
Ensure a seamless delivery of Reservations department
So if you have at least two year's Reservations Management experience and are a motivated, analytical, and passionate individual who is results driven with excellent communication skills, then we want to hear from you
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