Senior Resource Planning Manager
Found in: beBee jobs GB - 2 weeks ago
This is an excellent opportunity to work for a leading brand, work within an incredible leadership team & nourish a resource planning team. This organisation in renowned for providing exceptional support to employees & an incredible service.
Location - This role is a Hyrid role and requires 3 days on site per week at the companys Manchester office.
You will:
- Build the business WFM strategy - Forecasting & Real-Time demand and resource requirements across multiple channels globally.
- Establish and deliver a resource planning approach using historic data to forecast demand and resource requirements – daily/ weekly/ monthly.
- Maintain staff activities and records, maintain shift plans, identifying any shortfalls in staffing levels to the Planning Manager and Ops team.
- Optimise resource planning and scheduling processes to achieve service levels.
- Work with the Operational Leaders
- You will be tasked with managing the Data & Trends Analysis
- Carry out strategic resource planning & business change management plans.
- Extensive Senior Contact Centre WFM background
- Resource Planning Senior Leader in a complex Customer Service/ Customer Care operation in the past.
- Management of WFM system
- Proven experience of producing accurate intraday / forecasting models
- Statistical techniques across multiple service channels (call/ chat/ emails)
- Extensive Resiliance & Senior leadership experience
-
Senior Planning Manager
Found in: beBee jobs GB - 2 weeks ago
Manchester, United Kingdom Mace Full timeThe opportunity - Senior Planning Manager - Macclesfield Project: Mace provide PMO services (project controls, planning and scheduling, risk and change management) to a leading company in the pharmaceutical industry. Projects cover complex manufacturing facilities, office space and supporting infrastructure at the client site. Often Mace are managing...
-
Global Resource Planning Lead
7 days ago
Manchester, United Kingdom British Council Full timeGlobal Resource Planning Lead **Date**:27 Feb 2024 **Location**: Manchester, UKM, GB Belfast, UKM, GB Cardiff, UKM, GB Edinburgh, UKM, GB London, UKM, GB **Company**:British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to...
-
Senior Planning Manager
Found in: Talent UK C2 - 7 days ago
Manchester, United Kingdom Mace Full timeThe opportunity - Senior Planning Manager - Macclesfield Project: Mace provide PMO services (project controls, planning and scheduling, risk and change management) to a leading company in the pharmaceutical industry. Projects cover complex manufacturing facilities, office space and supporting infrastructure at the client site. Often Mace are...
-
Resourcing Manager
2 weeks ago
Manchester, United Kingdom Apadmi Ltd Full timeApadmi is a fast growing European digital products company that specialises in mobile. If you’ve ever ordered a Domino’s pizza from their mobile app, or used your Co-op membership app, or an Argos card then you’ve sampled our work. We create brilliant digital experiences that drive new value for some of the biggest brands in Europe. Our current...
-
Senior Finance Business Partner
Found in: Talent UK C2 - 7 days ago
Manchester, United Kingdom Hays Senior Finance Full timeSenior Finance Business Partner Employer Location Greater Manchester, England, Manchester Salary GBP60000.0 - GBP70000.0 per annum + Between £60,000 to £70,000 DOE Closing date 6 Mar 2024 View more Sector Salary band , Contract type Hours Where will they be working? You need to or to save a job. Job Details Your new company A...
-
Resource Planning Administrator
7 days ago
Manchester, United Kingdom Morson Talent Full timeWorking with Manchester Airport Group, Morson Talent are recruiting for a Resource Planning Administrator on a 6-month contract. The role will be based at the Manchester Airport office, 5 days per week Monday to Friday. Salary on offer is £24,000(pro-rata). **Responsibilties:** - Answering the telephone. - Liaising with Customers and Suppliers. -...
-
Senior Resource Planner
3 hours ago
Greater Manchester, United Kingdom Arcadis Full timeAt Arcadis we focus on attracting, retaining and developing people who share our passion and commitment to improve quality of life. In return we offer you the opportunity to transform your world and the world around you, that could be through client work, upskilling yourself, championing equality and inclusion or getting involved in charity work, to name...
-
Senior Human Resources Manager
5 days ago
Stockport, Greater Manchester, United Kingdom Advantage Resourcing UK Full timeJob Description The ideal candidate will support the full scope of Human Resources responsibilities and partner with the organization on strategic initiatives. They will maintain and enhance the organization's human resources by planning, implementing, and evaluating human resources policies, programs, and practices. Responsibilities ~ Recruit and...
-
Senior Account Manager
2 minutes ago
Manchester, United Kingdom Creative Resource Full timeWe’re working with an integrated agency who is looking for a Senior Account Manager to work with one of their key clients to cover a year’s maternity leave, ideally starting in June. Our Client A global agency with a strong heritage, they work with clients across a wide range of sectors. They are well-established and create a wide range of output...
-
Resourcing Lead
1 week ago
Manchester, United Kingdom The Christie NHS Foundation Trust Full timeThe Resourcing Lead is a senior member of the Workforce Transformation and Systems team who will have responsibility for supporting the delivery of the strategic resourcing elements of the Trust's workforce plan and have accountability for the Resourcing team processes and procedures. A key element of this role is ensuring robust processes and procedures...
-
Senior Human Resources Business Partner
4 days ago
Manchester, United Kingdom LHH Full timeSenior HR Business Partner – Contact Centres Location: Based in Warwickshire with travel to Milton Keynes Salary: Paying around £65k + Car + Bonus Employment Type: Permanent LHH Recruitment Solutions have partnered with a leading private sector business that is looking for an experienced Senior HR Business Partner to join their team. With...
-
Senior Account Manager
2 minutes ago
Manchester, United Kingdom Creative Resource Full timeWe’re working with an integrated agency who is looking for a Senior Account Manager to work with one of their key clients to cover a year’s maternity leave, ideally starting in June. Our Client A global agency with a strong heritage, they work with clients across a wide range of sectors. They are well-established and create a wide range of output...
-
Human Resources Manager
7 days ago
Manchester, United Kingdom Castlefield Recruitment Full time**Castlefield Recruitment** are working in partnership with a Public Sector Organisation based in central Manchester to recruit a **Human Resources Manager** on a **Permanent** basis. This post offers **hybrid working,** with only 2-3 days required on-site. **£34,373 - £36,371 p.a.** **Key experience and responsibilities;** - Lead the development of a...
-
Senior Account Manager
5 days ago
Manchester, United Kingdom Creative Resource Full timeWe’re working with one of Manchester’s largest integrated agencies who are looking for a Senior Account Manager to work on one of the primary clients, a major financial services group. Our Client A global agency with a strong heritage, they work with clients across a wide range of sectors. They are well-established and create a wide range of output...
-
Senior Planning Consultant
Found in: Talent UK 2A C2 - 2 days ago
Manchester, United Kingdom Penguin Recruitment Full timeJob Title: Senior Planning Consultant Location: KnutsfordOverview:My client is a Rural Planning Consultancy who are looking for the hire of a Senior Planning Consultant to join the team in Knutsford.RESPONSIBILITIES:Providing guidance and sound advice relating to Client specific issues, and a range of planning matters.Manage a diverse range of instructions...
-
Senior Planning Consultant
Found in: beBee S GB - 11 hours ago
Manchester, United Kingdom Penguin Recruitment Full timeJob Title: Senior Planning Consultant Location: Knutsford Overview: My client is a Rural Planning Consultancy who are looking for the hire of a Senior Planning Consultant to join the team in Knutsford. RESPONSIBILITIES: Providing guidance and sound advice relating to Client specific issues, and a range of planning matters. Manage a diverse range of...
-
Senior Planning Consultant
2 weeks ago
Manchester, United Kingdom Penguin Recruitment Full timeJob Title: Senior Planning Consultant Location: Knutsford Overview: My client is a Rural Planning Consultancy who are looking for the hire of a Senior Planning Consultant to join the team in Knutsford. RESPONSIBILITIES: Providing guidance and sound advice relating to Client specific issues, and a range of planning matters. Manage a diverse range of...
-
Resourcing Business Partner
6 days ago
Manchester, United Kingdom My Dentist Full timeTravel into the region for meetings and time with key stakeholders is estimated to be once a month. **Salary - **£47k Depending on Experience + car allowance + annual bonus **We have a supportive culture, our organisation is ambitious and with fresh investment, there has never been a better time to join.** **The Role** The role requires a good working...
-
Senior Planning Consultant
Found in: Whatjobs ES C2 - 3 days ago
Manchester, United Kingdom Penguin Recruitment Full timeJob Title: Senior Planning Consultant Location: KnutsfordOverview:My client is a Rural Planning Consultancy who are looking for the hire of a Senior Planning Consultant to join the team in Knutsford.RESPONSIBILITIES:Providing guidance and sound advice relating to Client specific issues, and a range of planning matters.Manage a diverse range of instructions...
-
Senior Planning Consultant
2 days ago
Manchester, United Kingdom Energy Jobline CVL Full timeJob Title: Senior Planning Consultant Location: Knutsford Overview: My client is a Rural Planning Consultancy who are looking for the hire of a Senior Planning Consultant to join the team in Knutsford. RESPONSIBILITIES: Providing guidance and sound advice relating to Client specific issues, and a range of planning matters. Manage a diverse range of...