HCCN Service Delivery Manager

1 month ago


Huntingdon, Cambridgeshire, United Kingdom Hunts Community Cancer Network [HCCN] Full time

This role is at the heart of the charity, managing delivery of existing services while developing new and innovative activities to help people with a cancer diagnosis back to independence with a renewed sense of self-esteem - "Living your best life-despite cancer".

We need our Service Delivery Manager to:

  • manage our existing portfolio of programmes and activities, ensuring that all activities are delivered according to scope, schedule, budget, safety and quality standards
  • supervise and motivate the contractors who act as activity leaders
  • engage with and motivate the volunteers who support activity leaders
  • ensure compliance with all relevant processes, legal requirements and standards
  • manage the locations across Huntingdonshire that we use and grow additional hubs
  • ensure the charity continues to respond to the needs of the people we support
  • act with integrity and respect - be confident, proactive, seek out and listen to what people are doing and want to do
  • be creative – respond positively to what you hear, be innovative as you develop and test ideas for new services and activities
  • be resourceful, think outside the box and gaing support – people and money – to deliver locally to meet agreed outcomes in the areas of emotional wellbeing, physical activity, nutrition and 1:1 support
  • develp your budget, aware of essential financial constraints to ensure sustainability
  • know and care about people with cancer and the issues that affect them

    This role is hybrid. The successful applicant will be required to work at our Bradbury House location on 2 Fridays each month when we run our drop-in and hold operational meetings. The address is Mayfield Road, Huntingdon, PE29 1UL. In addition, the post holder will be required to attend in person on other days as needed, for example, our Men's Group in Huntingdon on Wednesday mornings, our Women's Group on Wednesday evenings, and new activities on other days and locations around Huntingdonshire, together with occasional evening and weekend working in the Huntingdon area.

    The time commitment is 15 hours per week at the rate of £20 per hour. Our preference is for the post-holder to be a self employed contractor.

    At HCCN we commit to:

  • Listening first - to fully understand the wants and needs of our clients and volunteers
Maintaining confidentiality, at all times
Remaining alert to the latest tried and tested ways to help people diagnosed with cancer
Collaborating with reputable partner organisations – to achieve win, win, win solutions
Ensuring we demonstrate legal and financial compliance – good governance
Focus our passion on doing the things that will improve the quality of life of our clients


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