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Reporting Triage and Assurance Team Leader

2 months ago

Heathrow, United Kingdom British Airways PLC Full time

As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role:

The Reporting Triage & Assurance Team Leader supports the day-to-day operation of the British Airways Group Safety & Security Management System; coordinating the Reporting Triage & Assurance Team to triage and process safety and security issue reports, deliver key administrate functions and support the delivery of assurance activities.

What you'll do:

  • Performs the daily safety and security issue report triage function, including hazard/occurrence interpretation, analysis, classification, risk assessment, risk event and control model assignment, and stage/task workflow allocation, as required.
  • Ensures compliance with regulatory requirements and timescales, including CAA 376/2014, Mandatory Occurrence Reporting (MOR), Reporting of Injuries, Diseases & Dangerous Occurrences Regulation (RIDDOR), General Data Protection Regulation (GDPR), Type Certificate Holder (TCH), etc.
  • Chairs and/or supports the daily safety & security risk triage meeting, as required.
  • Administers a small team of ABS colleagues, ensuring fair and equitable distribution of tasks across the team.
  • Delivers key administrate functions and supports the delivery of assurance activities.
  • Supports corporate and line area risk management activities, escalations, resilience, investigations, etc.

What you'll bring to British Airways:

  • Strong influencing and communication skills, including the ability to tailor communications effectively to suit a wide range of audiences.
  • Strong decision making and prioritisation skills.
  • Strong analytical and problem-solving abilities to consistently deliver solutions.
  • Identified as a credible expert in role.
  • Proven ability to lead and motivate a team of experts/specialists.
  • Good understanding of the principles and application of data for the management of risk.

Core Traits

  • Credible
  • Collaborative
  • Agile
  • Dependable
  • Influential
  • Innovative
  • Confident
  • Decisive
  • Resilient
  • Strategic

Your experience:

Relevant university degree and/or comparable operational experience (desirable).

  • Recognised safety, security, risk, culture, investigation, audit and/or regulatory training/qualification (desirable).
  • Experience of British Airways risk management principles, industry regulations, standards and best-practice, AIR and Tableau (desirable).
  • Experience of leading the development of a Management System within a complex regulatory environment (desirable).

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted Hotline' airfares per year for yourself, friends, and family.

At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don't expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

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