HR Case Manager in Pontypridd

1 month ago


Pontypridd, Rhondda Cynon Taf, United Kingdom Hoop Recruitment Full time

Hoop PS&HR are seeking an experienced HR professional for one of our valued Welsh-based clients. Our client has an exciting opening for a HR Case Manager to join the team on a 6-month fixed term basis, with potential extension possibilities. The successful candidate will join a highly supportive team, managing end-to-end employee relations (ER) cases across their area.

This is a hybrid role with the expectation of occasional travel. Additional benefits include a salary offering up to 45,000 per annum, 33 days holiday (inclusive of bank holidays), employee assistance program and a generous pension scheme. This role requires someone who can start immediately and contribute effectively to the team.

Key Responsibilities:

  • Manage end-to-end employee relations cases, providing advice and guidance throughout the process.
  • Propose and implement solutions for various HR-related issues.
  • Identify and implement areas of improvement within HR processes.
  • Support the team with HR projects and initiatives.
  • Identify and mitigate risks related to employee relations.
  • Manage relationships with key stakeholders and trade unions.
  • Update and maintain relevant HR policies and procedures.
  • Conduct MI reporting and analyse people metrics, data, and trends.
Key Requirements:
  • Solid HR background with extensive ER case management experience.
  • Ability to manage a large workload and deliver results.
  • Flexible and adaptable with a can-do attitude.
  • Experience working with trade unions is highly desirable.
  • Ability to influence at all levels.
  • CIPD qualification is desirable but not essential.
This is a crucial role with an urgent need, and our client will be conducting interviews as soon as next week. If you are passionate about making a positive impact and want to work in a highly regarded, forward-thinking, and inclusive environment, we encourage you to apply today and contact Emmy Bevan directly.

We are aiming to get CVs sent across within the next 24 hours. Applications will be reviewed on a rolling basis, so early submission is encouraged.


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