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Call Handler and Administrator
3 months ago
Do you want to make a big impact and work for the biggest supplier to the health care sector in the midlands.
Birmingham CITY CENTRE
£11.44 per hour plus AMAZING Office Angels benefits AND a holiday pay on top (The BEST temp benefits on the market)
Job Role: Call Handler & Administrator
Working Hours: Monday to Friday 10.00am - 4.00pm
Duration: 6-8 weeks (with on ongoing prospects)
Are you looking for a rewarding job? Do you like to support and help others? Do you want to feel good and have a sense of belonging? If so, we are looking for a Call Handler to join a fantastic award-winning dynamic business who is growing rapidly. Working in their stunning offices in beautiful part of Central Birmingham.
Your new employer: An established business who are stepping into a new phase of growth with exciting future plans ahead This company are well known for their customer centricity, and they pride themselves on delivering service excellence throughout their client's journey... they need you to continue driving this forward As a Call Handler, you will be responsible for receiving enquiries and managing queries from the start to finish.
Key Responsibilities -
- Answering calls and dealing with customer queries
- Delivering outstanding customer service at every opportunity to all clients and sub-contractors
- Fulfilling new client requirements and manage general queries
- Maintaining a high standard while responding to customers via email correspondence
- Updating job knowledge by participating in training, where required
- Proactively able to work within a team but also independently
Skills / Experience Required -
- Previous customer service experience is essential
- Ability to work in a fast-paced environment
- Excellent phone manner and command of English
- Attention to detail and organised
- Efficiency and resilience
- Ability to stay calm under pressure
- Display a willingness to learn
- Competent Microsoft Office Skills
Immediate starts available for the successful individuals, please don't delay with applying We look forward to hearing from you If you would like to have a conversation in the first instance, please contact Preet on (phone number removed) or email on (url removed).
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
