Client Delivery Manager

3 weeks ago

Nuneaton, Warwickshire, United Kingdom Elegant Clutter Ltd Full time

Vickers Neal Recruitment are delighted to be working with Elegant Clutter based at their fantastic site in Warwick.

We currently have a new and exciting opportunity for a Client Delivery Manager to work closely with their established projects team.

Job Title: Manager Client Delivery
Line Manager: Operations Manager
Direct Reports: Team of 6 to 8 Project Managers and Project Supports Salary Level: GBP35k to GBP40k dependent on experience

The Company: At Elegant Clutter, we believe that art can be anything. We also believe that anything is possible. So, we created Art Story, an international art consultancy that knows no limits. We are building a team that will help grow Elegant Clutter s art and sculpture business in the hospitality industry on a global scale. If you think you have the imagination and passion to make a difference and fancy working in a dynamic and creative environment, then please get in touch.

Purpose of the Job: Manage project delivery to meet client expectations through effective day-to- day management of the Project Management team. Focus on project execution, team coordination, cost control, and risk management.

Responsibilities:

  • Lead and inspire a team of Project Managers and Project Support.
  • Recruit, train, and manage team members.
  • Ensure adherence to project processes and timelines.
  • Coach and train the team for timely and professional delivery of quotations and specifications.
  • Support PMs in working with design, production, and installation departments.
  • Formulate training plans for improved operational output.
  • Oversee costings, quotations, and project progress.
  • Conduct employee appraisals and implement corrective actions if needed.
  • Improve Project Management efficiency and consistency.
  • Collaborate with other departments for effective information flow and service delivery.
  • Address customer issues and improve customer experience.
  • Monitor project data accuracy and timeliness.
  • Enhance procedures, systems, and principles for better project management.
  • Manage and evolve the Project Support team.
  • General office management.

Essential Skills:

  • Expertise in project management, organisation, time management, and problem-solving.
  • Background in business skills, resource management, budgeting, and analysis.
  • Excellent communication skills.
  • Proven experience in project management and leading teams.
  • Organisational management skills with the ability to set clear directions.
  • Experience in fast-paced, deadline-driven environments.
  • Advanced planning skills for all project stages.
  • Strong working knowledge of Microsoft Office.
  • Excellent client-facing and internal communication skills.
  • Ability to understand numbers and prices quickly.
  • Experience in the Interior Design industry is advantageous.
  • Practical solutions and common-sense approach.

Salary- 35-40k (Full time, permanent) Warwick- on site

Benefits:

Extra day holidays for birthday

Established family business

pension

life cover

If you have strong management skills and a creative background, then we are keen to hear from you In the first instance please send your CV to Emily Neal via the contact details provided. Your application will go to Vickers Neal and Elegant Clutter only. Vickers Neal do NOT submit cvs to third parties

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