Product Expert

4 weeks ago

Cannock, Staffordshire, United Kingdom Veolia Full time

Salary - Competitive Salary plus Package (bonus scheme, pension scheme, car/car allowance)

Location - Flexible location and hybrid working with travel to our Cannock or Central London office

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

The Product Expert will be working alongside the Product Owner to manage the day to day relationships with internal and external stakeholders. In this exciting opportunity, the Product Expert will facilitate discovery sessions & workshops, capture requirements, create user stories, manage the product backlog, communicate with the wider team, and perform functional testing.

What we can offer you;

  • 25 days of annual leave.
  • Access to our company pension scheme.
  • Discounts on everything from groceries to well known retailers.
  • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to.
  • 24 hour access to a virtual GP, 365 days a year, for you and family members in your household.
  • One paid days leave every year to volunteer and support your community.
  • Ongoing training and development opportunities, allowing you to reach your full potential.



What will you be doing?

  • The Product Expert will assist the Product Owner in developing a vision for the product, based on user research and discussions with stakeholders, being clear about direction and gaining support for your views.
  • Proactively own the end to end process for programmes of work, discovery and enhancements including but not limited to:
    • Organising and facilitating workshops
    • Capturing valid requirements
    • Transitioning requirements into user stories
    • Writing acceptance criteria
    • Defining success criteria & monitoring progress
  • Convey enthusiasm for products, leading teams, stakeholders and users to understand the meaning behind functions & services and acting as a motivating force.
  • Ensuring the release management lifecycle is applied and adhered to.
  • Manage risks and work with product vendors to resolve issues that affect release scope, schedule and quality.
  • Supporting the management of Product Leads in training and product best practice.
  • Supporting the Product Owner with management of the wider Product teams including but not limited to onshore and offshore developers.
  • Work with the Product Owner to influence the product roadmap, contributing primarily to the continuous service improvement function, enhancing the quality and stability of the platform.
  • Utilise extensive system knowledge to recommend system improvements and roadmap features into the product roadmap.
  • Remain constantly up to date with technology advances that could positively influence the system and/or roadmap.



What are we looking for?

  • Stakeholder management experience.
  • Previous product management experience.
  • Previous business analysis experience.
  • Atlassian product experience (JIRA, Confluence, Trello).
  • Proficient in writing user stories & acceptance criteria.
  • Knowledge of the software development lifecycle, including agile techniques and traditional methods.
  • Proactive and forward thinking.
  • Strong communication and presentation skills.



What's Next:

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.

This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply.

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