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Operations & Finance Business Administrator
3 months ago
Location: Radlett, Hertfordshire
Salary: 32-40k per annum
The Operations & Finance Business Administrator will be responsible for managing various aspects of our operations, including social media, HR, payroll, resident billing, administration, purchasing, estates management, and finance.
Key Responsibilities:
Social Media:
- Manage and oversee social media presence.
- Create engaging content that reflects the quality of care and community life.
- Monitor and respond to online feedback and inquiries promptly and professionally.
- Verify all new starters have completed DBS, references, application forms, and identity checks, including right to work in the UK.
- Conduct audits on HR files to ensure all documents are relevant and complete.
- Generate contracts for new employees and process changes in terms and conditions for existing staff.
- Ensure contracts are signed and uploaded to Care Cloud.
- Assist with recruitment as needed.
- Ensure compliance with Sponsorship Licence duties.
- Review weekly timesheets.
- Produce weekly hours reports by department.
- Check payslips for accuracy.
- Monitor holiday entitlements, taken, and owed.
- Collect data for month-end billing during week three of each month.
- Ensure resident contracts with local authorities and third parties are accurate, signed, and correctly detailed.
- Produce correspondence and support daily operational needs of the care home.
- Provide general office administration.
- Support the Directors in the efficient running of the business.
- Review purchasing agreements to ensure invoiced prices match agreed terms.
- Oversee group purchasing for capital items and consumables.
- Negotiate with suppliers for the best pricing and seek alternatives as necessary.
- Build and maintain relationships with new and existing suppliers.
- Ensure all service agreements and certificates are current and correctly filed.
- Maintain a control sheet for upcoming service visits and obtain multiple quotes for services.
- Action any necessary works identified during service inspections.
- Enter all purchase invoices into Sage and ensure prices charged match agreed terms.
- Confirm purchase orders and appropriate authorisations are in place.
- Chase credits due and prevent invoice duplications.
- Regularly download invoices from online supplier portals.
- Communicate payment schedules to the Finance Director.
- Ensure all activities comply with relevant regulations and standards.
- Proven experience in a similar role, preferably within a care home or healthcare setting.
- Strong organisational and multitasking abilities.
- Excellent communication skills, both written and verbal.
- Proficiency with Sage or similar accounting software.
- Familiarity with HR processes and compliance requirements.
- Ability to manage social media platforms effectively.
