Welfare Adviser

2 months ago

London, Greater London, United Kingdom University of West London Full time

Student Services

Student Services is a large multi-disciplinary team that plays a crucial role in supporting our students. The Wellbeing Service is an umbrella term used to describe our various teams, Counselling, Disability & Mental Health, Faith, Welfare and Student Liaison. We provide a holistic approach to student support to ensure students' individual needs are fully met supporting their academic success, adding to their student experience and educational develop. The Wellbeing team is a busy and in-demand service. We are a tight knit team who help and support each other. We work hard and importantly have fun along the way.

The Role

This is an important role within the Student Services Department to support and contribute to a professional specialist advice and guidance service for students in crisis, distress and who are experiencing welfare issues such as; Care Experienced and Estranged students, Sexual and Domestic assault and homelessness.

The post holder is responsible for leading on support for students reporting either domestic violence, sexual harassment/assault or misconduct and working collaboratively with other Advisers, Seniors & Heads within the wider Student Services to support students affected by any of the above. The successful candidate will also work with the Senior Welfare Adviser and Head of Welfare on training, report writing and other events/projects across the academic year related to domestic violence, sexual harassment/assault or misconduct. The role requires close working with stakeholders inside and outside the University including; specialist charities, police, social workers, government agencies, Academics and other professional service teams.

This is a front-line on site role.

The Person

The University is seeking a self-motivated, proactive, and organised individual to work effectively in the Welfare team as the lead on victims of domestic violence, sexual harassment/assault or misconduct. The successful candidate will deliver an efficient, effective and informed support service to students.

The successful candidate will have specialist training, knowledge or experience in the lead area of domestic violence, sexual harassment/assault or misconduct. They will also be competent in safeguarding young people and adults in an educational setting.

They will have excellent interpersonal, communication skills and the ability to remain discreet, calm, diplomatic and professional. You must have proven working knowledge of the needs of individuals from a diverse range of backgrounds. Knowledge of safeguarding and the Equality Act 2010 is essential for this post, as is previous experience of working in an advisory role ideally within an educational setting.

Applicants must have good IT skills with proven experience of working with IT systems to record, monitor and report on a wide range of confidential matters together with attention to detail.

This position is not open for current UWL students.

How to Apply

To apply click on 'Apply' and fill out the application form.

Further information about the application process can be found here:

Please email if you need any assistance with the application process.

Interviews are expected to be held on the 13th August 2024.

For informal enquiries about the position please contact:

Shirene Torrance-Dodd, Senior Welfare Adviser, shirene.torrance- or

Deborah Adewole (Head of Wellbeing),

Additional Information

Read more about working at the University of West London at

All Applicants should be eligible to live and work in the UK for the duration of any offer of appointment.

£36,570 to £41,953 per annum

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