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Outcome Broker

4 months ago


Coventry City Council, United Kingdom Coventry City Council Full time

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.

In a simple sense all our work, at whatever level should continue to support the strategy of: Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people'.

Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.

Our Values are:

  • Open and fair: We are fair, open, and transparent.
  • Nurture and develop: We help and encourage everyone to be their best and do their best.
  • Engage and empower: We talk and listen to others, working together as one.
  • Create and innovate: We embrace new ways of working to continuously improve.
  • Own and be accountable: We work together to deliver the best services for our residents.
  • Value and respect: We put diversity and inclusion at the heart of all we do.
What is the job role?

There is an exciting opportunity to join the Brokerage function within the Integrated Community Discharge Team which incorporates Therapy, Brokerage, Equipment Services and Hospital Social Work

The service will operate across 7 days, Monday - Friday 8.00am pm and Weekends 8.00am pm for which a shift allowance of 10% is paid.

We are seeking creative and enthusiastic individuals to work within our team. You will work closely with Social Workers, Community Case Workers and Occupational Therapists to source support to effectively meet the needs of people with learning disabilities, mental health conditions, physical impairments, and older people.

Brokers work closely with people with care and support needs, carers, and other health and social care professionals, providing support to help meet people's needs. You will be required to comply with relevant legislation, including the Care Act, the Mental Capacity Act, and the Mental Health Act.

You will be expected to promote asset-based social work, and support people to contribute to their community.

Coventry is a modern, growing, culturally and ethnically diverse City. The City has a worldwide reputation for Peace and Reconciliation. We are at the heart of the busy and industrial Midlands and yet surrounded by beautiful rural Warwickshire which is minutes away. Being well served by extensive road a rail networks, Coventry is easily accessed from most parts of the Country.

Keen to join the team - If you feel you meet the criteria please apply today. To find out further information about the role and for an informal discussion please contact Lorraine Murray on or email

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

We are looking for individuals with a passion for promoting independence and making the principles of the Care Act 2014, a reality for the people of Coventry.

As the successful candidate you will have:

  • A high level of organisational skills
  • Sound communication skills, including written skills
  • Excellent interpersonal, negotiation, problem solving and analytical skills
  • A knowledge of computer programmes such as spreadsheets and databases

In return you will benefit from:

  • Be welcomed in joining a highly professional and thoroughly hard working, friendly team
  • Excellent in house and external training opportunities.
  • Highly competitive salary with career development opportunities

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

  • Members of the Armed Forces and veterans
  • Are currently in care or have previously been in care
  • If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): 7th August 2024

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit