Housing Advisor

1 month ago


StratforduponAvon, Warwickshire, United Kingdom Stratford-on-Avon District Council Full time

We have two new opportunities in the District Council's Housing Services Team for the role of a Housing Advisor. The posts' primary function is to prevent homelessness by retaining current accommodation or, where this is not possible, provide access to a range of suitable alternative housing options fulfilling the Council's statutory obligation under the Housing Act 1996 and the Homelessness Reduction Act 2017.

You will be responsible for assessing customers' housing needs and wishes in line with the Homelessness Reduction Act 2017, producing and agreeing a personalised housing plan which you will keep under regular review and concluding homeless applications. You will work holistically with customers on both their short-term housing needs as well as their longer-term aspirations. You will manage a caseload, drawing in support and assistance from other statutory and voluntary organisations as appropriate to help customers achieve their housing goals and increase their life opportunities moving forward. As an experienced officer you will be dealing with some of the most complex cases that approach the service and using your skills and expertise to find suitable solutions. In addition, you will work with tenants and landlords to deal with a variety of issues including allegations of unlawful evictions and harassment from landlords.

Strong negotiation, mediation and problem-solving skills will be required, and it would be advantageous to have worked in roles where resolving challenges and barriers, possibly in letting agencies, support service roles or other sectors, can be demonstrated.

For an informal discussion about this role, please contact Sunita Patel on or email

This post is offered as a secondment opportunity for any internal applicants, allowing employees to return to their original post at the end of the secondment period. All parties must agree to the secondment, so please ensure that your Line Manager is supportive before applying. Full agreement from all parties must be confirmed in writing for the secondment to proceed, therefore candidates must have written agreement from their Manager before making an application. This written agreement must be submitted with the application form.

The closing date for applications is Tuesday 23 April 2024.

Assessment and Interview dates:

If you are successful at the application stage, there will also be a requirement to complete an online psychometric test prior to the assessment centre.

An in-person assessment centre will be held on Wednesday 1 May 2024 and interviews via MS Teams will take place on Thursday 2 and Friday 3 May 2024.



  • Stratford-upon-Avon, Warwickshire, United Kingdom Clear Automotive Full time

    Excellent benefits package on offer in addition to: Permanent position, Monday to Friday only Monthly bonus for a high performing site Professional development and progression available If you have automotive parts or automotive parts advisor / parts assistant experience, and you have worked in an accident repair bodyshop / automotive industry...


  • Stratford-upon-Avon, United Kingdom Axis Europe Full time

    Role We have an opportunity for a Customer Service Advisor to join our team in Stratford. Within this role, you will provide clients and customers with excellent, first time resolution service across multiple channels. Key Responsibilities Deal with inbound calls from residents and/or social housing provider in relation to repair works;...


  • Stratford-upon-Avon, United Kingdom IPS Group Full time

    Opportunity for an Account Handler to specialise in Commercial Property at a successful and friendly broker house based in the Stratford-Upon-Avon / Worcester / Warwick area. You'll be part of a specialist in house team who have their own commercial property scheme which allows them to offer first class services to their clients including inhouse claims...


  • Kingston upon Hull, United Kingdom Hull City Council Full time

    Reference - HUL/23/0746 **Full Time Equivalent Salary (based on a 37 hour working week)** - £28371 - £31099 **-pay award pending** - Occupational group - Early Help - Job term - Full Time - Appointment type - Fixed Term - Hours - 37 - Division - Children and Family Services - Directorate - Closing Date - 19 November 2023 - Proposed Shortlisting Date - 21...

  • Parts Advisor

    1 month ago


    Stratford-upon-Avon, United Kingdom Oliver Landpower Ltd Full time

    We are looking to recruit a self-motivated stores and parts person to work at our Stratford Depot. Olivers is a long established profitable company, our business has been built up through competitive pricing and supporting our customers with first class parts and service backup. We operate from five Branches in total, with Franchises for JCB Agriculture,...

  • Parts Advisor

    1 month ago


    Stratford-upon-Avon, United Kingdom Oliver Landpower Ltd Full time

    We are looking to recruit a self-motivated stores and parts person to work at our Stratford Depot. Olivers is a long established profitable company, our business has been built up through competitive pricing and supporting our customers with first class parts and service backup. We operate from five Branches in total, with Franchises for JCB Agriculture,...


  • Stratford, United Kingdom Axis Europe Full time

    **Reference Number** Ref-20246 **Location** Stratford **Contract Type** Full-Time Permanent **Closing Date** 20/04/2023 **Role**: We have an opportunity for a Customer Service Advisor to join our team in Stratford. Within this role, you will provide clients and customers with excellent, first time resolution service across multiple channels. **Key...


  • Stratford, United Kingdom Axis Europe Full time

    **Reference Number** Ref-19740 **Location** Stratford **Contract Type** Full-Time Permanent **Closing Date** 01/03/2023 **Role**: We have an opportunity for a Customer Service Advisor to join our team in Stratford. Within this role, you will provide clients and customers with excellent, first time resolution service across multiple channels. **Key...


  • Stratford, United Kingdom Axis Europe Full time

    **Job Details**: Ref-22643 **Location** Stratford **Contract Type** Full-Time Permanent **Salary** £24000 per Annum **Closing Date** 10/11/2023 **Role**: We have an opportunity for a Customer Service Advisor to join our team in Stratford. Within this role, you will provide clients and customers with excellent, first time resolution service across...


  • Stratford-upon-Avon, United Kingdom Axis Europe Full time

    Role The Customer Service Call Centre Manager role will be responsible for managing the day-to-day service delivery of the customer call centre and supporting with the handling of complaints. This will include management of performance and behaviours of all Customer Service Advisors to ensure productivity and efficiency are always maximised whilst...


  • Newcastle upon Tyne, United Kingdom Moxie People Full time

    Are you looking to make a positive impact? Do you want to work for an employer who is on a mission to make a positive impact on people and communities? Do you have experience working within a Generalist HR Advisory role? If so, Moxie People is proud to be supporting a leading Housing Association in the Southwest as they look to hire a People Advisor. ...

  • Service Advisor

    4 weeks ago


    Newcastle upon Tyne, United Kingdom Lookers Full time

    Overview Location: Lookers Newcastle Skoda/Kia Hours: 42; Monday- Friday 08:00-17:30, Saturday 08:00-12:00 (rota basis) Salary: £32,800 (including £26,000 to £30,000 basic depending on experience, plus bonus) Lookers Skoda/Kia is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of a...


  • Newcastle upon Tyne, United Kingdom Mitie Full time

    **Contract Type**: Permanent **Type of Employment**: Full Time **Hours**: 40 Per Week **Shift**: 0700-1530 or 0800-1700 daily **Salary**: £24,000 per annum **Location**: Benton Park View - Newcastle upon Tyne - BPR014 Newcastle Estate We are looking for a highly personable, empathetic, and driven Customer Service Advisor to join the Mitie team. As a...


  • Newcastle upon Tyne, United Kingdom Advance10 Full time

    **No Experience required for this immediate start role Customer Service Advisor role.** Are you looking to gain experience in a new career and don't know where to start? **The following skills/attributes would be required**: - _A genuine interest in marketing and sales_ - _Creative and communication skills, problem-solving mindset_ - _Goal driven_ -...

  • Collections Advisor

    4 weeks ago


    Newcastle Upon Tyne, United Kingdom Red Dot Recruitment Full time

    **Customer Collections Advisor** **Newcastle Upon Tyne** **Starting salary of £20,500** **Increasing base salary to £21,500 after 6 months** **Additional bonus potential (£500) per month** **40 hours per week between 8am-8pm Mon-Fri, 9am-2pm Sat** **Benefits of joining our team** - Fantastic **earning potential**, paid **fortnightly**: - Strong...

  • Sales Advisor

    4 weeks ago


    Newcastle Upon Tyne, United Kingdom Red Dot Recruitment Full time

    **Role: Sales Advisor** **Location: Newcastle Upon Tyne** **Salary: starts at £20,500 and increases to £21,500 after 6 months - plus additional bonus potential of £500 per month!** **Hours: full time 40 hours per week between 8am-8pm Mon-Fri, 9am-2pm Sat** **Benefits of joining our team**: - Fantastic **earning potential**, paid **fortnightly**: -...


  • Newcastle upon Tyne, United Kingdom Fusion Lifestyle Full time

    We are now hiring Customer Service Advisors **Who We Are**: Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve. **Who You Are**: We are looking for local people who share our passion for customer service, accept only the best, and...

  • Mortgage Advisor

    4 hours ago


    Newcastle upon Tyne, United Kingdom PRIMIS Mortgage Network Full time

    Mortgage Advisor - Self Employed - Qualified Leads Provided - UK Home Based PRIMIS Mortgage Network are seeking approaches from experienced or otherwise but suitably qualified Mortgage & Protection Advisors to join a very well established, Premiership status Appointed Representative Partner Firm (AR) of PRIMIS Mortgage Network’s Mortgage Advisory...


  • Kingston Upon Thames, United Kingdom Solutions 2 Recruitment Full time

    Customer Advisor Personal Lines Salary £20K OTE £30Kplus Hours Monday to Friday 9am to 6pm alternate Saturdays require these will be paid in addition to the salary and the hours will be 9am to 4.30 pm (working on a hybrid basis one week in three at the Chessington Office) Skills Areas: 12 months experience preferable in a Brokerage or Insurance Company -...


  • Newcastle upon Tyne, United Kingdom Huntswood Full time

    Huntswood is looking for Customer Service Advisors with excellent customer service experience to join an exciting campaign for a long-standing client. If you have call handling experience, a passion for providing excellent customer service and are looking for a new challenge, then we have a great role for you. GBP12 per hour plus a competitive bonus ...