Pensions Administration Officer in Flintshire

1 month ago


Buckley, Flintshire, United Kingdom Flintshire County Council Full time

This is an exciting opportunity to join the Pension Administration Section within the Clwyd Pension Fund. The Clwyd Pension Fund is part of the Local Government Pension Scheme within England and Wales, providing pension benefits to public sector workers.

The roles available involve being part of a dedicated and friendly team that provides a professional pension administration service for 50+ scheme employers and approximately 50,000 scheme members. The roles include a range of duties ensuring that member records and the data held on the administration system is correct and fit for purpose. You will need to be accurate and thorough and work closely with your team to achieve set targets whilst dealing with enquiries from Fund members, employers and other external organisations.

We are looking for positive and enthusiastic team members who are willing to learn, are confident and versatile, who will be part of a professional pension team delivering a quality service to all stakeholders. Support and training will be given to enhance existing skills with the opportunity to progress within the team.

Successful candidates will be entitled to generous amounts of holidays, pension, discounts at hundreds of retailers across the UK, family friendly and work-life balance policies, flexible office/home working and much more.

Job Purpose:

To carry out the duties involved in the administration of the Clwyd Pension Fund, which is part of the Local Government Pension Scheme.

Deal with enquiries from new and existing fund members and customers, financial advisers and providers, employers and the various regulatory and governing departments.

Support Pensions Assistants as appropriate, and be the main point of contact in both their day to day work and ongoing development.

Principal Accountabilities:

  • Perform and process complex member calculations for authorisation by the Lead Pensions Officer, such as, but not limited to, Retirements, Deaths, Transfers and Divorces.
  • Provide cross checking and peer review for such cases performed by other Pensions Officers.
  • Provide a professional administration service to scheme members ensuring queries are answered efficiently and accurately.
  • Provide support and training to the Pensions Assistants and delegate all data preparation and validation controls for Retirements, Deaths, Pension Sharing on Divorce, Transfers In and Out of the scheme and Deferred records to the Pensions Assistants for resolution.
  • Utilise strong technical knowledge of the LGPS to be responsible for all documented processes and procedures from creation, ensuring the documents are maintained and available for all staff to follow.
  • Carry out other financial, supervisory and advisory duties as the Pensions Administration Manager and other senior pensions staff shall determine from time to time. .


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