Internal Sales Support

4 weeks ago

Dudley, Dudley, United Kingdom Adecco Full time

Internal Sales Support

Monday to Friday 9.00am to 5.00pm

(phone number removed) DOE

Dudley

Office Based

Permanent

Are you a customer-focused individual with experience in sales support and customer service? Our client, an organisation based in Dudley, is seeking a dedicated and enthusiastic Internal Sales Support to join their dynamic and busy team.

Key Responsibilities:

  • Provide comprehensive support to the External Account Managers, ensuring they have all the resources needed to excel in their roles.
  • Act as a point of contact for dealer client base and corporate clients, handling general inquiries, price requests, lead times, and image requests.
  • Prepare and issue quotations, ensuring accuracy and attention to detail.
  • Coordinate site installations and deliveries, ensuring a smooth process from start to finish.
  • Receive and process orders, ensuring timely and accurate processing.
  • Engage in regular customer liaison, providing exceptional service and building strong relationships.
  • Support with administrative tasks as required.

Requirements:

  • Previous sales office or customer service experience is essential, with the ability to confidently communicate with customers over the phone.
  • Strong attention to detail and excellent organisation skills to manage multiple tasks efficiently.
  • Excellent written and verbal communication skills, with a keen eye for grammar and accuracy.
  • Ability to work well in a team environment, providing assistance and support to colleagues when needed.
  • Experience in the manufacturing industry is desirable but not essential.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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