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Customer Supply Chain Apprenticeship

3 months ago

Bury, Borough of Bury, United Kingdom L'OREAL GROUP Full time

Based:
Bury

Start Dates:
September 2024

Annual Salary:
£24,000 per annum

Level :
Level 3 Business Admin Qualification.

Duration : 18 month+ EPA

Customer Supply Chain Apprentice PPD


When you look at L'Oréal, what do you see? If all you see is lipstick, look again & experience the Freedom to go Beyond the ordinary.

That's the beauty of L'Oréal. We operate in 150 countries on 5 continents.

With 36 international brands & 86,000 employees worldwide, we're well on our way to fulfilling our common purpose:
to create beauty that moves the world.

By 2030 we want to capture over another 1 billion consumers around the world.

How? By creating cosmetic products which meet the infinite diversity of consumers beauty needs & desires, & always through digital innovation.

Not only that but taking our sustainability goals seriously; moving us to a more inclusive & sustainable society, for every generation.


Our brands, dynamic culture, & always being our own challenger mean that we offer freedom & opportunity you won't get anywhere else.

If you want the Freedom to go Beyond, we'll see you at L'Oréal.


In the Professional Products Division, our mission is to support hairdressers & develop the hair industry sustainably, while benefiting all.

We're the founding Division for the L'Oréal group, having history more than 110 years ago.

Here, you'll be constantly looking to create connections between our brands, professionals, & consumers in every market.

Our mission is to always reinvent professional beauty & lead the digital transformation of our industry with a customer-centric approach.


Thanks to our 6 global brands like Kerastase, Redken & Pureology, & 3 local brands across the world, we provide professionals & consumers with better, safer, & more sustainable professional haircare, experiences & services.

You

You will:

You will:


As a L'Oreal Customer Supply Chain Apprentice in our Indirect Channel your main role will be supporting the Customer Supply Chain Manager and Customer Supply Chain Executive as they work with our customers to increase product availability, reduce our cost to serve and increase customer satisfaction.

You will work directly with our customers and our commercial teams, learning how to deliver a best-in-class supply chain service whilst at the same time being supported on a 121 basis through our mentorship coaching programme, where you will receive expert on the job training throughout your entire apprenticeship journey.

You will spearhead your personal learning through our multiple learning platforms on a day-to-day basis.

You will have regular meetings with your Customer Supply Chain Manager who will support you on every step of your journey.

Day to day...

  • Learn how to provide an optimal level of supply chain service to all of our indirect customers, ensuring we fulfil their orders at the right cost to the business.
  • Learn the ability to handle multiple priorities simultaneously whilst maintaining a high level of accuracy & knowledge.
  • Learn how to ensure that our customers are truly satisfied by ensuring their stock availability is as high as it can be, working with our distribution centre and planning teams as needed.
  • Learn how to drive departmental efficiencies identify & implement opportunities to improve our service to our customers
  • Learn how to drive our EU Satisfaction score and translate improvements into all your interactions with our customers and commercial teams.
  • Learn how to ensure you are always acting on customer feedback and supporting the continuous feedback loop.
  • Lean how to build great relationships with all of your stakeholders to be able to communicate effectively at all levels.
Requirements

  • Strong attention to detail skills.
  • A can do attitude and willingness to go above & beyond for our customers in the service we provide.
  • Ability to work in an ever changing & demanding environment.
  • Strong prioritisation skills and communication skills (written and verbal)
  • Ability to challenge ways of working and seek out ways to continuously improve making ideas a reality.
  • Experience of using SAP would be advantageous but not essential.
  • Proficient in Microsoft office Packages.
You get


We put people development and learning at the heart of our business; we'll help you master your role, develop your technical expertise and you'll benefit from exceptional management and leadership programmes.

From face-to-face workshops to our global online learning resources, you're actively encouraged to embed learning into your daily life and are rewarded for continuous improvement.

Don't forget that every employee gets 3 Coursera credits; that means you can get qualifications from over 1000 universities from around the world, with thousands of courses to choose from.


Looking for a good work/life balance? With our new hybrid working scheme, you can take a flexible approach to work as well as benefit from early finishes on Fridays during the you can enjoy more time with your friends and family.

As any great employer should do, we make sure we look after your financial wellbeing.

That's why we have a great pension plan, profit share scheme and many more incentives to give you the security you deserve.

We also put employee health and wellbeing at the front of everything we do; fully training employees as mental health ambassadors to support and educate ourselves further.

There's also the chance to enrol in medical and dental insurance, gym discounts, health check-ups and even yoga and Pilates classes to employees in all of our locations.

Oh, did we mention that as an employee you also get discount sales of up to 70% off throughout the year on our 36 brands? Plus, you also get the option to share that in our Friends and Family sales as well

How we recruit


At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued.

When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status.

When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in

our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.