Key Account Director

4 weeks ago

London, Greater London, United Kingdom FIS Global Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

15 - 25%

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?


About the role:
As a Strategic Account Director -you'll be part of a team of self-motivated, high achieving sales professionals helping our largest accounts to grow their businesses. By providing industry-leading solutions, you'll drive some of the most exciting new technology in fintech while advancing the way the world pays, banks and invests.

What you will be doing:
Manage key client relationship with Enterprise Account Manager (EAM) at key relationship levels (client owners of the FIS spend) within a specific customer business and/or regional location, aimed at driving maximum value for FIS and value of FIS for the client. Accountable for orchestrating sellers into the account aimed at revenue growth, supporting renewal activities and revenue retention, and aligning shared services / resources engaged on the account.

  • Understand client vision/strategy as a business, financial expectations and compliance/reg disposition for purpose of delivering value through alignment with FIS objectives and capabilities
  • Executive alignment and presence in client discussions with senior executives within named segment/region
  • Maintain proper balance and perspective between growth activities and service initiatives
  • Cultivate new business opportunities through executive and critical relationship alignment
  • Internal coordination and Governance
  • Orchestrate and collaborate with vertical sellers into the account(s) aimed at delivering on strategic needs
  • Work alongside vertical sellers to structure, negotiate and close strategic opportunities, engaging necessary resources to aid in the process (product, marketing, etc)
  • Uncovering new opportunities to be delivered to vertical sales teams and support closing activities
  • Collaborate within FIS (CX) to ensure any escalations and issues are handled/resolved appropriately
  • Bridging clients and FIS strategies Engages and orchestrates FIS executive alignment needed for clients strategic and business needs
  • Support EAM and overall account plan and strategy within named segment / region
  • Maintain all appropriate data and system elements required to understand client landscape and opportunities

What you will need:

  • Managed large, complex client relationships at the C-level
  • Expert account management and communication skills.
  • Understanding of the current financial services technology and operations landscape


What we offer you:
At FIS, we are as committed to growing our employees' careers as our own business. We offer:

  • Opportunities to innovate in fintech
  • Inclusive and diverse team atmosphere
  • Professional and personal development
  • Resources to contribute to your community
  • Competitive salary and benefits

#LI-TC1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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