Residential Scheme Manager
1 month ago
We offer a competitive salary of £15,342.86 per annum [full time equivalent to £26,850].
32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
Salary Finance - access both short and long terms loans, plus provides access to a savings facility.Opportunity to further increase annual leave with service or though the holiday purchase scheme.
Immediate entry to our Pension scheme (matched contributions up to 10%).
A great flexible working environment, with a range of family friendly policies.
Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
Paid leave for absence including sickness, maternity, paternity, and adoption leave.
Access of up to £150 annually through the 'Learning for life' scheme.
Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
Develop your career with support and access to training and qualifications.About the role
We are looking for a Residential Scheme Manager – to join our Leasehold team.
This role is site based and the successful candidate must be willing/able to live on site in accommodation provided - Boundary Court, 105 Gatley Road, Cheadle, SK8 1LX.
The accommodation is provided rent free you just pay the usual energy bills and council tax.
You will live in a no.3 Patterdale, 2 bedroomed ground floor flat with it's own front door & garden and you can access the communal gardens.
The purpose of this role is to provide intensive housing and building management services, at Onward sheltered housing schemes (over 55+) enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements.
Service Delivery
Provide each tenant with an agreed level of intensive housing management. Respond to tenant and scheme emergencies.
Provide a 'Buddy' Scheme Manager Service at other Onward properties as and when required.
Health & Safety Compliance
Ensure that the Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements.
Ensure the property log books are up to date and all requirements are met.
Building Management
Manage day to day running of scheme, including reporting communal repairs to the Leasehold Specialist health and safety concerns, reducing risk and ensuring security of the building is maintained.
Partnership Working
Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation.
Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties.
Neighbourhoods
Ensure all voids, lettings and housing management issues are communicated to the Leasehold Specialist ensuring collaborative working.
Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme.
Line Management & Leadership
Provide line management and leadership, managing resources to ensure that objectives are achieved.
To learn more about the role please view our day in the life video:
What are we looking for?
The successful candidate must be willing/able to live on site in accommodation provided.
Experience of dealing with older people in a service environment.
Experience of building management and compliance requirements.
Relevant knowledge of Health and Safety policies and risks.
Ability to work on your own initiative as part of a dispersed team.
Skilled communicator with excellent customer service skills.
Experience of working proactively to improve services and customer satisfaction.
IT skills – Microsoft office up to an intermediate level.
Satisfactory Disclosure Barring Service (DBS) reference.
A Full UK Driving Licence and access to your own car.
About Onward
Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across in 52 neighbourhoods across the region.
We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year.
In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.
We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve.
We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates.
Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.
If candidates have any questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
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