General Office Supervisor

1 month ago

City of Westminster, Greater London, United Kingdom Montresor Recruitment Limited Full time

We are working with a law firm based in London who are seeking a General Office Supervisor.

The firm is seeking a dynamic and experienced General Office Supervisor to join its Business Services department's Facilities team. This role involves managing a team of three General Office Assistants and ensuring the smooth operation of their office functions.

Key Responsibilities:

Conduct General Office induction for all new hires.

Automate and streamline manual processes.

Oversee file destruction and other key outputs.

Supervise the team to maintain high support service levels across departments.

Allocate tasks during quiet periods to maximise productivity.

Monitor team punctuality, performance, and attendance, addressing any issues.

Identify and implement process improvements in consultation with the Facilities Manager.

Assist in managing relationships with third-party service providers, including Royal Mail, DHL, and others.

Handle invoice checks and account queries and ensure service level agreements are met.

Participate actively in daily operations and serve as the primary contact for fee earners regarding office issues.

Attend weekly meetings with the Facilities Manager to discuss ongoing issues and updates.

Conducted annual appraisals with the team facilities manager.

General Office Duties:

Process and digitise new deeds, wills, and files before storage.

Retrieve documents as requested by fee earners.

Handle various ad hoc tasks, including retrieving boxes, managing confidential shredding, and delivering items.

Maintain and update the file destruction program.

Digitise paperwork to support a paperless office environment.

Sort and distribute incoming mail and process outgoing mail.

Order and manage couriers for deliveries.

Photocopy documents and handle courier deliveries.

Open the office at 7 am when needed and assist with early deliveries on Mondays.

Support the Finance team with banking runs.

Address minor issues with office equipment and arrange for repairs when necessary.

Perform basic maintenance tasks in the absence of the Facilities Manager or Maintenance person.

The firm are looking for a confident, enthusiastic individual with excellent interpersonal skills. You should be reliable, detail-oriented, and capable of working well within a team. Previous experience in a law firm is preferred but not essential. You should be fit and able to carry heavy loads, as their offices are spread across a few buildings. A polite telephone manner and excellent timekeeping are crucial. Flexibility is also important, as occasional overtime may be required.

Please get in touch today to find out more.

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