Employment Advisor

4 days ago

Wakefield, Wakefield, United Kingdom Maximus UK Full time

As an employment Advisor, you will be working directly with a caseload of customers to help them overcome barriers to employment, providing vital support to help people transform their lives. By motivating and empowering the people you work with, you will equip individuals with the necessary skills and confidence to enable secure and sustained employment.You will develop strong relationships by encouraging, motivating and challenging your customers to fulfil their potential, whilst ensuring you meet your own job specific targets.

Meet personal performance targets and Key Performance Indicators Manage a caseload of customers using a variety of coaching strategies, ensuring the are prepared for interviews and job searching Undertake in-depth assessments using a suite of tools to fully understand a customer's circumstances, preferences and holistic barriers to progression Co-produce personalised tailored SMART action plans with sequenced interventions and development opportunities Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training) Identify the specific recruitment needs of each employer and undertake tailored pre-screens and group assessments Co-produce effective in-work support plans with participants and employers Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service Fully comply with company policies including those for personal data security, safeguarding and health & safety Work from local hubs and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility.

Customer focussed with a strong commitment to customer care A strong team player with a positive and flexible approach to work and colleagues Previous Experience of working in a fast paced, target driven environment Previous Experience of delivering services to meet contractual and quality standards Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams/Zoom/Google Strong communicator - demonstrating an ability to listen, question and build relationships Demonstrable creative problem solving skills and a positive approach to challenging and overcoming any barriers Demonstrable ability to plan and organise workload to meet required targets and deadlines Prior experience of working in a similar role in the Welfare to Work sector is desirable Knowledge of the employability industry is desirable Previous experience of working in a Recruitment Background is desirable

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal cWe are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

  • HR Advisor

    2 weeks ago

    Wakefield, Wakefield, United Kingdom Page Personnel HR Full time

    The successful HR Advisor will be responsible for providing support to the Business Partner and HR Assistant to add value to the organisation by providing effective generalist HR advice to line managers across the business with varying levels of people managementexperience and closely assisting with end to end case management. The role sits within the HR...

  • Service Advisor

    2 weeks ago

    Wakefield, Wakefield, United Kingdom Additional Resources Ltd Full time

    Service Advisor - Motor VehicleLocation: WakefieldSalary: Upto £28,000 OTE + 33 days holiday statutory bank holidays)Immediate startOur client are a highly successful motor retailer based in West and South Yorkshire and are now seeking a Service Advisor to join their team.Duties Include: Greeting and liaising with Customers Answering the Telephone Informing...

  • Recruitment Advisor

    2 months ago

    Wakefield, Wakefield, United Kingdom Heart of Yorkshire Education Group Full time

    The Heart of Yorkshire Education Group has an excellent opportunity for an experienced, passionate, and driven recruitment professional to join our People Services team in the role of Recruitment Advisor.As a department, we pride ourselves on fostering a collaborative and supportive environment where creativity thrives, and where talent is recognised and...

  • Recruitment Advisor

    4 weeks ago

    Wakefield, Wakefield, United Kingdom Heart of Yorkshire Education Group Full time

    The Heart of Yorkshire Education Group has an excellent opportunity for an experienced, passionate, and driven recruitment professional to join our People Services team in the role of Recruitment Advisor.As a department, we pride ourselves on fostering a collaborative and supportive environment where creativity thrives, and where talent is recognised and...

  • HR Advisor

    2 weeks ago

    Wakefield, Wakefield, United Kingdom Cars 2 ltd Full time

    HR Advisor (full or part time hours)Cars2 is a highly successful motor retailer based in West and South Yorkshire. We are a family run business, that has grown extensively in recent years and now represent several of the world's leading motor brands, including Hyundai, Nissan, SEAT, MG, and Renault.We now have an exciting opportunity at our Head Office in...

  • HR Advisor

    2 weeks ago

    Wakefield, Wakefield, United Kingdom Page Personnel Full time

    12 month fixed-term role with a fantastic organisation Flexible homeworking policies, generous salary and excellent benefitsAbout Our Client:Our client is an award-winning non-profit organisation in Wakefield. You'd be joining their friendly and inclusive HR team to lead their recruitment team.Duties will be:- manage and develop the recruitment and selection...

  • Loss Prevention Advisor

    2 weeks ago

    Wakefield, Wakefield, United Kingdom TJX Europe Full time

    Loss Prevention Advisor - Wakefield Processing Centre (WF110BE)Ridiculous possibilities in a distribution job with a difference.Distribution at TK Maxx isn't like distribution elsewhere. We don't just move boxes, our Warehouse Operatives unpack, label and price all items ready for our stores with the added excitement of never knowing what's coming - every...

  • HR Advisor

    2 weeks ago

    Wakefield, Wakefield, United Kingdom Page Personnel Full time

    Immediate start role in Wakefield Hybrid working, public sector organisationAbout Our Client:Our client is a public sector organisation based in Wakefield, with offices across the country. Hybrid working is available up to 2 days per week.Key responsibilities of the HR Advisor will be to:Act as a first point of contact in providing proactive, professional HR...

  • Customer Service Advisor

    2 weeks ago

    Wakefield, Wakefield, United Kingdom City & Guilds Group Full time

    Join our team in Wakefield and embark on a fulfilling career in Customer ServicesReady to change your life for the better?- Full-time Role: 35 hours per week- Great Location: Wakefield, with Free Car Parking- Almost immediate interviews and start dates available:Permanent Positions with Excellent Benefits and Growth OpportunitiesWe have several vacancies in...

  • Customer Service Advisor

    2 weeks ago

    Wakefield, Wakefield, United Kingdom City & Guilds Group Full time

    Ready to change your life for the better?We have several vacancies in our Customer Services department.This is a pure customer service / contact centre role, not sales roleHave you got previous customer service background or maybe you are passionate about great customer experience, and you are looking for your first job???Whatever the answer - we would love...

  • Parts Advisor

    2 weeks ago

    Wakefield, Wakefield, United Kingdom JSL Solutions Ltd Full time

    One of the largest and most respected independent Automotive Parts Specialists in the UK is seeking Parts Sales Advisor to join their expanding team.You will: Have a number of years' experience within a parts aftermarket environment Provide firstclass customer service by responding to customer needs in a timely and efficient manner Possess excellent IT...

  • HR Advisor

    2 weeks ago

    Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    The People and Organisational Design Directorate has exciting immediate opportunities for HR Advisors to join us through to the end of March 2024 as we go through a period of cultural change, with increased activity levels, exciting projects and increased organisational change. Working within our People and Organisation Development directorate, with the...

  • People Advisor

    4 weeks ago

    Wakefield, Wakefield, United Kingdom Heart of Yorkshire Education Group Full time

    This is a key appointment, offering you the chance to apply your HR expertise in the Heart of Yorkshire Education Group.Working within a small team of People Advisers, and reporting to the HR Manager, you'll work within a dedicated area of responsibility - promising you widespread exposure to the complete HR mix in a role that will involve:Providing expert...

  • People Advisor

    2 months ago

    Wakefield, Wakefield, United Kingdom Heart of Yorkshire Education Group Full time

    This is a key appointment, offering you the chance to apply your HR expertise in the Heart of Yorkshire Education Group.Working within a small team of People Advisers, and reporting to the HR Manager, you'll work within a dedicated area of responsibility - promising you widespread exposure to the complete HR mix in a role that will involve:Providing expert...

  • 111 Health Advisor

    2 weeks ago

    Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    IUC/111 Health Advisor WakefieldWe are recruiting for 111 Health Advisors for our Wakefield Call Centre.This is an exciting time to join 111 and we have a variety of rota's to choose from with training courses planned every month.You do not need any experience in healthcare as full comprehensive training will be provided, however you do need to be dedicated...

  • Customer Service Advisor

    2 weeks ago

    Wakefield, Wakefield, United Kingdom Saint-Gobain Full time

    At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 7 consecutive years. If you're passionate about working with people, you're able to put your customer first, and you want to know what it's like to work for a top employer that is...

  • Inbound Customer Advisor

    2 weeks ago

    Wakefield, Wakefield, United Kingdom Focus Search and Selection Full time

    Inbound Customer Advisor - WakefieldOur client is a leading insurance business in the UK, and they are looking to grow their customer service team, to continue to offer their clients with a world class service.You will be tasked with maximising customer sales & retention in line with our client's business targets. This role will be inbound telephone calls,...

  • 111 Health Advisor

    2 weeks ago

    Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Job summary We are recruiting for 111 Health Advisors for our Wakefield and Rotherham Call Centres. This is an exciting time to join 111 and we have a variety of rota's to choose from with training courses planned every month. You do not need any experience in healthcare as full comprehensive training will be provided, however you do need to be...

  • Aftersales Advisor

    2 weeks ago

    Wakefield, Wakefield, United Kingdom CarShop Full time

    Role: Aftersales AdvisorLocation: Wakefield, WF2 7AW.Contract Type: 40 hour per week permanent contract, working any 5 days out of 7 on a rota basis. The shifts will consist of Days, Evenings and Weekends.Salary: £22,000 per year+ bonus scheme that provides an on target annual earnings of £28,000 OTECarShop (part of the Sytner group) is the UK's largest...

  • Customer Service Advisor x2

    1 month ago

    Wakefield, Wakefield, United Kingdom Wakefield Council Full time

    Are you ready to join the Wakefield Council Customer Service team?We're looking for friendly and adaptable individuals who enjoy giving top quality customer service.What will be expected from me?In this role, you'll play a key part in supporting the community. As a frontline team member, you'll be the friendly face our customers meet first, whether it's over...