Quality Services Program Manager

4 weeks ago


Deeside, Flintshire, United Kingdom Convatec Full time
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of atrisk skin, to improved patient outcomes and reduced care costs. Convatec's revenues in
2023 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit

Our search for better is changing the lives of our customers. It's changing the careers of our people too –creating new challenges and opportunities all the time. We're a business that never stands still. Join us on our journey to #ForeverCaring as Quality Services Process Manager – Biocompatibility, and you won't either.

Job Summary:

This is a key role within the Global Quality function, where you will drive and lead multiple project activities throughout project lifecycles to ensure completion within the defined scope, quality, time and cost constraints. The Quality Services Program Manager – Biocompatibility will be responsible for the development and execution of the established cleanroom and controlled environments across Convatec, including the projects and programs for the organization relating to manufacturing environments.

You will be responsible for ensuring that every aspect of the program is completed on time and within budget and serve as a liaison between key stakeholders and the Subject Matter Expert direct reports working at the manufacturing site.

About the Role:

Key Duties & Responsibilities

  • Work closely with cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
  • Develop and control deadlines, budgets and activities.
  • Apply change, risk and resource management.
  • Resolve projects' delays or compliance issues with the BU SME.
  • Assess program strengths and identify areas for improvement.
  • Ensure goals are met in areas including customer satisfaction and team member performance.
  • Implement and manage changes and interventions to ensure project goals are achieved.
  • Meet with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
  • Produce accurate and timely reporting of program status throughout its life cycle.
  • Analyze program risk and ensure document approval is done properly.

About You:

The Ideal Candidate should bring the following qualities to the role:

  • At least 5-7 years of experience in manufacturing operations and program management is required.
  • Leadership skills: Skilled Communicator, Influential, Action Planner, Self-Motivated, Implementer, Driver.
  • Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands.
  • Strong organization, planning and time management skills to achieve results.
  • Strong personal and professional ethical values and integrity.
  • Advanced Microsoft Office programs knowledge (Outlook, Word, PowerPoint, and Excel) with emphasis on Teams Project management program and interface.
  • Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers, external customers, and leaders.
  • Ability to manage various teams at locations across the globe.

Travel Requirements

Position may involve travel up to 25% of the time, mostly within Europe but overseas travel is expected. Most trips will include overnight travel.

Education/Qualifications

Engineer degree in the Mechanical, Electronic, Industrial, or equivalent. Microbiology, Biology, or science-based degree is preferred. Master's Degree is a plus.

Project Management training, certifications, or 5+ years' practical experience.

Working Conditions:

Remote working ng (2-3 days onsite required; contingent on needs of the business)

Language Skills Required:

Speaking: English

Writing/Reading: English

Our ambitions will bring the very best out in you. You'll be pushed to aim higher and really own your work. You'll be encouraged and supported to make things happen too. It can be challenging. But, as the progress you make will help improve the lives of millions, it'll be worth it.

This is stepping up to a challenge.

This is work that'll move you.

#ForeverCaring #ForeverConvatec #WeAreConvatec

#LI-DB1

#LI-Remote

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you



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