Account Representative

4 weeks ago


Manchester, United Kingdom C.H. Robinson Full time

Our Account Representatives are trusted, strategic partners to companies around the world. This is your chance to align with our European customers to meet their supply chain and logistics needs while delivering a wonderful customer experience.

As an Account Representative, you'll manage a group of small- to mid-size accounts to build strong, long-term relationships with account leadership. You'll be empowered to manage and grow existing accounts by bringing forth new services, and expanding on existing services offered, with a focus on increasing efficiency, adding value, maximizing profitability through the account's supply chain.

Responsibilities:

  • Maintaining and growing the existing customer portfolio
  • Consistently executing daily business (receiving orders, data entry, informing customer about shipment status etc.)
  • Establishing relationships with day-to-day contacts
  • Selling and negotiating at a transactional level
  • Identifying new opportunities with current customers outside the existing scope
  • Establishing and pro-actively maintaining relationships with management level contacts both inside and out of your organization
  • Gathering, analyzing, and preparing relevant information for business reviews and being an active participant
  • Following up the status of your customers' transport operations

Qualifications:

Required:

  • Bachelor's degree
  • Previous experience in commercial roles, can be in various different industries
  • Excellent English verbal & written communication skills

Preferred:

  • Fluent English, any additional European languages are an asset
  • Strong presentation skills
  • Ability to build strong customer relationships
  • Ability to work in a team environment, while also delivering independent results
  • Strong ability to persuade, motivate, and influence others

What does C.H. Robinson offer you?

  • Real career possibilities and the opportunity to develop your talent in a fast moving, global organization
  • A fun, positive and open environment which encourages thinking outside the box
  • Use and develop your language skills in our international work environment.
  • Compensation includes a monthly salary and bonus based on personal, team performance and business growth
  • Benefits package which includes: well-being program, ESPP, unlimited access to training platform Percipio and GoFluent

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit




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