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Senior Sales Operations Analyst
2 months ago
- Responsible for the region operational and business analysis inclusive of Quarterly Business reviews, annual planning, and sales team effectiveness.
- Drive the region bottom-up sales-outlook process. Manage the forecast and pipeline reporting process while ensuring integrity and consistency with focus on meeting sales targets.
- Establish appropriate performance measures for sales management, sales account managers (SAMs) and business consultants (BCs) to track progress of specific plans and programs already in-place (e.g., Top accounts, account planning (AP), opportunity strategy planning (OSP), sales pipeline and forecasts, renewal, and growth account reviews).
- Responsible for SFDC CRM Data integrity of Accounts, Opportunities, Territory, to help drive forecasting, reporting and analysis.
- Drive annual planning including account assignments, quota assignments, headcount, and revenue planning.
- Drive segmentation models in support of increasing market penetration and productivity
- Drive internal processes and address gaps and delays on a day-to-day basis to shorten the sales cycle with a focus on process improvements and automation.
- Identify, highlight, and report against best-in-class performance to build overall sales effectiveness. - Build SFDC reporting capability and dashboards to show pipeline performance and sales cycle dynamics by various product or sub-industry groupings.
- Provide training, coaching and guidance to Regional Sales team/new hires on Salesforce and other sales expected responsibilities.
- Provide regional analysis of overall sales performance, trending, and predictability. - Implement consistent sales process and procedure standards across the organization, while ensuring compliance with established AT standards and processes.
- Drive standardization and efficiency within the sales team in alignment with company goals and expectations.
- 5-8+ years of experience in sales operations preferably in a software sales environment.
- Bachelor's degree required or additional years' experience in similar role.
- Must be a self-starter with strong organization skills, attention to detail, interpersonal skills and critical thinking.
- Must be proficient in conversational and written English.
- Understanding of the solution selling process.
- CRM Experience Required – Salesforce preferred.
- Advanced Experience with working with Excel, Tableau, Powerpoint and other business analytics.
- Excellent analytical and problem-solving skills to enable informed decision making.
- Adept at business partnering and working with cross functional teams, building meaningful business relationships along the way.
- Agility and demonstrated ability to deliver results and adapt to changing business requirements; ability to plan, organize and manage multiple priorities.
- Strong written and oral communication skills are imperative.
- Self-motivated with the ability to work independently and to serve a diverse global sales operations team.