Senior Gunroom Sales Executive

2 weeks ago

London, Greater London, United Kingdom Richemont Full time

HOW WILL YOU MAKE AN IMPACT?

To maximise sales revenue for guns, rifles and all Purdey products within the store whilst providing outstanding customer service at all times and acting as a Brand ambassador.

  • To grow sales by attracting new clients and developing the existing customer base
  • To take any opportunity to promote sales of new and second-hand ("Heritage") guns and rifles
  • To provide advice to customers on the repair, maintenance and storage of their guns
  • To promote and sell cartridges and gun related shooting clothing and accessories
  • Act as an ambassador for Purdey at private and public events both in the UK and overseas
  • Assist in the co-ordination of in-store promotional events
  • Maintaining a strict security on all gun displays, storage and transfer of firearms and ammunition whilst complying with the Company and UK firearms legislation
  • To present the "face of Purdey" at Audley House in a consistent manner and deliver the "Purdey Experience" to potential and existing Purdey clients
  • To ensure clients receive the highest level of service so that the Company's reputation as one of the world's leading gun makers is continually maintained

Key Accountabilities:

  • Work directly with the Director of Gun Sales to help achieve GST sales targets
  • Integral part of the Gun Sales Team to ensure all company systems and procedures with regards to the RFD and Salesforce are followed accurately
  • Act as a key point of contact to provide clients with clear and timely communication ranging from company history, gun craftsmanship to technical shooting questions
  • Work with Directors of Gun Sales and Marketing to improve the profile and accessibility of the Long Room, Audley House and further afield.
  • Demonstrating an in-depth knowledge of the Company's collection of shotguns & rifles
  • Demonstrating an in-depth knowledge of the UK firearms legislation
  • Day-to-Day Long Room operations to include client-greeting, taking in and releasing of guns
  • Participate in all audits and stock takes
  • Maintaining the Long Room and Gun Store are organised and presentable at all times ensuring no product is ever left unattended
  • Provide an outstanding, efficient and pro-active After Sales Service to the customer
  • Provide customers and prospective customers with knowledgeable advice
  • To develop and ensure good internal relationships with all other Purdey staff
  • To manage complaints effectively and efficiently

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • Aptitude for gun sales and the ability and passion to drive sales
  • Ability to initiate contact and communication
  • Confident, articulate and a keen eye for detail
  • Diplomatic and courteous with a "can-do" approach
  • Self motivated, discreet, confidential and trustworthy
  • Co-operative and willing to get involved with a warm, friendly and engaging personality
  • Excellent customer service, presentation and communication skills
  • Commercially focused; understand financial figures to meet a budget
  • Motivated by being a team player and hard working with a common goal
  • Experience of working Sporting guns and rifles and an interest in country pursuits
  • Flexible with an appreciation for prompt communication to clients and colleagues

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

- We value freedom, collegiality, loyalty, and solidarity

- We foster empathy, curiosity, courage, humility, and integrity

- We care for the world we live in

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

  • Initial screening call with Richemont Talent Team
  • Interview with the Director of Gun Sales for Purdey
  • Interview with the Head of HR for Purdey

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