Product Change Specialist
2 months ago
- Serving as the primary point of contact for queries related to product change mortgage applications.
- Delivering timely, accurate, and fitting responses to inquiries
- Collaborating with various internal departments and Mortgage Brokers to update them on case progress and resolve any arising queries.
- Proactively engaging with existing customers to bolster the product change pipeline and offer reminders about upcoming product expiration dates.
- Efficiently inputting, updating, and maintaining data across internal and external systems.
- Taking charge of managing applications and handling relevant tasks independently.
- Pursuing outstanding documentation, reports, and information necessary for application progression.
- Coordinating valuations and liaising with valuers to ensure seamless processes.
- Conducting final checks before application completion.
Requirements: While not mandatory, basic knowledge or experience in the mortgage/financial industry is advantageous.
Location:
Kings Hill
Salary:
£25,500Hours: Monday - Friday, Full-timeAdditional information: Following probation - 1 day week from homeIf you're passionate about delivering exceptional customer service, thrive in a fast-paced environment, and are driven to achieve results within deadlines, HELEN at ME Recruits would love to hear from you In application for this role, you are consenting to TN Recruits Ltd retaining your details to secure you work. All information provided will be held securely for up to 3 years unless we are contacted and instructed otherwise.
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