Business Solutions Architect

2 months ago


London, Greater London, United Kingdom Cisco Systems, Inc. Full time

What You'll Do

In this role as a Business Solutions Architect you are the senior technologist that works with customers, client executives and sales engineering leadership to develop strategies that deliver business outcomes based on a deep understanding of customer needs and industry trends.

You are a technical customer-facing leader, business focused, passionate technologist, who accelerates business innovation and outcomes by driving digital strategy and technology planning for customers and partners. You act as the trusted advisor and work on strategic accounts to prove the business value of Cisco solutions and services.

You have the skills, know-how and tools to drive business innovation with speed, impact, and scale. This position provides the opportunity to

  • Build relationships to communicate customised Cisco messaging at all levels within the account.
  • Demonstrate Cisco's strategic direction to articulate the value at all levels within the customer's organisation.
  • Use customer strategic direction to influence Cisco product/business unit's prioritisation and direction.
  • Bring the Cisco and customer strategic directions together, including all aspects of on-prem, cloud, and hybrid solutions.
  • Maintain broad technology breadth and work across product boundaries to build complete solutions, including running communications and deliverables across all the relevant Cisco business units.
  • Conduct research into advanced topics significant to the customer and nurture relationships with subject matter guides inside and outside of Cisco, as required.
  • Engage with Line-of-business (LoB) executives and IT leaders to help them shape and drive their digital transformation journey. Explain how Cisco Business Architecture (BA) transforms business capabilities and delivers innovation, with speed, impact, and scale.
  • Bridge the gap between business and IT. Make technology investments relevant to business stakeholders and users through collaborative workshops powered by Design Thinking & Storyboarding tools.
  • Capture new budgets allocated to digital transformation by telling a story and crafting a business case that all key stakeholders understand.
  • Deliver highly-rated sessions at the Business Architecture SEVT, Account SE VT, Cisco Live, Cisco Connect, Industry Events, and other various internal/external events.
  • Create/promote BA Spotlights to highlight the success and impact of BA Community to Sales Leadership. Coach and mentor SEs/SAs, driving adoption of BA across the company

Who You'll Work With

You will be working within our UK Enterprise Technical team. Our customers are the top enterprise accounts that are undergoing digital transformation of their businesses to stay ahead of the competition, enhance revenue and retain and advanced workforce. You will be collaborating with a dedicated high-energy and high-performance sales and services team to help the customer succeed in their digital transformation.

Who You Are

You are a passionate and driven technology professional with 8+ years of experience and at least 4 years of field experience working with large accounts in a technical sales capacity, preferably with some form of leadership responsibility. Such experience includes leading large technical initiatives from the sales motion through to implementation. The more cross-product/cross-technology experience, the better.

Leadership in this context means maintaining the key technical relationships with the customer. Comfort working with an account's senior management is a requirement. Given the technical nature of the accounts, the ability to flex between business and technical discussion, even in the executive conversation, is expected.

Leadership also faces internally toward Cisco. The BSA role has a strong ability in developing business cases around technology and can own the discussion and action plan in concert with Cisco business unit leadership. Ultimately, the deliverable is a multi-year technical vision agreed upon by the customer and Cisco.

Our requirements for this role are

  • BS/BA (Electrical Engineering/Computer Science preferred) or equivalent.
  • Extensive experience in markets where Cisco contends.
  • CCIE certification highly desirable and/or preferred.
  • Understand some of the key theoretical frameworks behind Business Architecture, e.g. TOGAF, ITIL, COBIT, SAFe, IT4IT, etc.
  • You are able to learn quickly and stay current, the ideal candidate's social, presentation and troubleshooting skills evoke passion and confidence.
  • Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis preferred
  • Working knowledge of public cloud offerings highly desirable.
  • Knowledgeable with respect to architectural trends and industry directions.
  • Worked closely with customers within the financial services sector

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you

Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data travelling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges and universities to teach in even the most challenging of times. We're helping businesses of all shapes and size to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other's backs, we recognise our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us #WeAreCisco

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.



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