Customer Experience Specialist
4 weeks ago
Do you have a genuine passion for providing excellent customer service?
Are you a people-person who would love to work for successful business celebrating their 50th year?
If so, read on....
Job Title: Customer Experience Specialist
Salary: £24,500 per annum, plus 10% company performance bonus
Hours: Full Time, Monday - Friday
Location: Birmingham City Centre
Benefits: 25 days holiday plus bank holidays, Health cash plan, up to 6% matched pension, stunning city centre offices.
Our client, a globally renowned commercial company, are looking for a talented Customer Service Administrator to join their dynamic customer service team in stunning city centre offices. As the voice of the customer this exciting opportunity offers no two days the same You will be required to provide a first-class customer experience to both external and internal customers.
Your key responsibilities will include:
- Liaising with customers on all enquiries via email and phone
- Support building feedback via Net Promoter score
- Input and manage sales orders
- Order management
- Updating CRM systems and client records
- Providing client quotations
- Building and maintaining strong relationships with internal and external customers
- Other ad hoc duties
The successful candidate will ideally have the following skills/experience
- Previous experience within a customer service product-based role
- Excellent organisation skills
- Strong communication skills both written and verbal
- Strong IT skills
If you have what it takes and want to work for an excellent employer with stunning city centre offices, please apply online today or email your CV directly to Alternatively you can contact us on to discuss over the phone. Office Angels is here to support your job search from that initial call through to interview advice, starting a new role and beyond.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
-
Customer Experience Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Interface, Inc. Full timeLocation - Birmingham City CentreCustomer Experience SpecialistAs a key member of the Customer Experience Team in EMEA. The Customer Experience Specialist is responsible for delivering a world class customer service to our customers both externally and internally.Through pro-actively going beyond our customers' expectations in managing their orders through...
-
Customer Experience Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Star People Full timeBlack Country | Cardiovascular An exciting opportunity to join a team of Customer Experience Specialists The successful applicants will act as the primary point of contact for HCPs and delivering personalized customer experienceCompany Overview:Our client is a global pharmaceutical company with an impressive reputation for innovation; over 16,000 employees...
-
Customer Experience Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Office Angels Full time £24,500Customer Service - Customer Service Advisor Do you have a genuine passion for providing excellent customer service? Are you a people-person who would love to work for successful business celebrating their 50 th year? If so, read on.... Job Title: Customer Experience Specialist Salary: £24,500 per annum, plus 10% company performance bonus Hours: Full...
-
Customer Experience Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Star People Full timeBlack Country | Cardiovascular An exciting opportunity to join a team of Customer Experience Specialists The successful applicants will act as the primary point of contact for HCPs and delivering personalized customer experience. Company Overview: Our client is a global pharmaceutical company with an impressive reputation for innovation; over 16,000...
-
Customer Experience Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Star People Full timeBlack Country | CardiovascularAre you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.An exciting opportunity to join a team of Customer Experience Specialists The successful applicants will act as the primary point of contact for HCPs and delivering personalized customer...
-
Customer Experience
2 weeks ago
Birmingham, Birmingham, United Kingdom Steven Eagell Group Full time £45,000Sales Executive We have an amazing opportunity for the right candidate to kickstart a career in an industry with one of the highest marketing investments worldwide, working for a company that represents the leading automotive brand globally. Currently in a phase of growth, we are thrilled to present a captivating opening to join our team as a Sales...
-
Customer Experience
2 weeks ago
Birmingham, Birmingham, United Kingdom Absolute Collagen Full timeWe are Absolute Collagen, the Original Collagen Specialists, Certified top 100 Best place to work & Sunday Times 4th Fastest Growing Business in Britain Come and join us in a world of limitless potential, where absolute possibilities become extraordinary realities.Are you a customer service superstar looking for a company that appreciates you and supports...
-
Customer Experience Advisor
2 weeks ago
Birmingham, Birmingham, United Kingdom Hart Recruitment Full timeAn opportunity is available for a Customer Experience Advisor, working from home on a remote basis, 35 hours per week. Benefits whilst working as a temporary member of staff include discounts on shopping, insurance, gyms and events, a library of health and well-being advice, as well as access to a Personal Doctor.You will be joining a thriving housing...
-
Customer Care Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Kuehne+Nagel Full timeJoin our dynamic team in Birmingham and make a significant impact as Customer Care Specialist - Reefer - Your Role :The Customer Care Specialist will be part of a team within the Customer Care
-
Customer Service Advisor
2 weeks ago
Birmingham, Birmingham, United Kingdom Individual Specialist Cars Full timeAt ISC we pride ourselves on providing excellent customer service and attention to detail when repairing our client's vehicles and we would like our team to share this passion with us. we have a great opportunity for qualified Vehicle Damage Assessors to join the Team._POSITION OVERVIEWResponsibilities: Working with Prestige Vehicles, Supercars, Electric &...
-
Customer Experience Executive
2 weeks ago
Birmingham, Birmingham, United Kingdom THE STUDENT ENERGY GROUP Full timeWho are we? The Student Energy Group provides simple monthly statements that cover green energy, water, broadband, and TV license services. We aim to make our customers' lives as easy as possible, but we don't want to stop there We want to go further. We want to make a difference in the environment We will make a stand for our precious planet; together. ...
-
Customer Experience Executive
2 weeks ago
Birmingham, Birmingham, United Kingdom Bell Cornwall Recruitment Full timeJoin our team as a Customer Experience Executive!Company: Forward-thinking utilities company located in Birmingham City Centre.Position Salary: Competitive salary of £25,000.Bell Cornwall Recruitment is delighted to announce an opening for a Customer Experience Executive at a renowned utilities company dedicated to serving university students. This role...
-
Customer Experience Executive
2 weeks ago
Birmingham, Birmingham, United Kingdom THE STUDENT ENERGY GROUP Full timeWho are we?The Student Energy Group provides simple monthly statements that cover green energy, water, broadband, and TV license services. We aim to make our customers' lives as easy as possible, but we don't want to stop there We want to go further. We want to make a difference in the environment We will make a stand for our precious planet; together.As a...
-
Customer Experience Manager
2 weeks ago
Birmingham, Birmingham, United Kingdom MICHELIN Connected Fleet Full timeRole:CX ManagernLocation:Midlands, (Home based)nContract:PermanentAs MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today...
-
Customer Experience Manager
2 weeks ago
Birmingham, Birmingham, United Kingdom MICHELIN Connected Fleet Full timeRole: CX ManagerLocation: Midlands, (Home based)Contract: PermanentAs MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry....
-
Customer Experience Team Member
2 weeks ago
Birmingham, Birmingham, United Kingdom Colliers International EMEA Full timeCompany DescriptionColliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers and investors on a local, national and international basis. Services include, real estate management, brokerage sales and leasing (landlord and tenant representation), valuation, consulting, project...
-
Customer Care Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom HealthTrust Europe Full timeAn exciting opportunity has arisen for a Customer Care Specialist to join our Customer Care Team. This is a great opportunity for someone who is passionate about customer care and with at least 1 years relevant experience.WHAT TO EXPECTYou will be responsible for ensuring an exceptional end-to-end customer experience and take responsibility for customer...
-
Customer Experience Leader
2 weeks ago
Birmingham, Birmingham, United Kingdom McDonald's United Kingdom Full timeCustomer Experience Leader - Part Time Chelmsley Wood [00:01] Hi, my name is Leslie. I'm a CEL at McDonald's to [00:03] be a good customer experience leader. I think you need to have a really [00:06] happy disposition and be willing to get stuck in [00:09] and be part of a good team. My role at McDonald's is meeting [00:12] and greeting the customers making...
-
Customer Experience Executive
2 weeks ago
Birmingham, Birmingham, United Kingdom Bell Cornwall Full timeBell Cornwall Recruitment are pleased to be hiring for a Customer Experience Executive. Our client is a forward thinking, reputable utilities company with university students at the heart and focus of the company. Our client is searching for a professional individual with excellent customer service skills to join their growing team. Key responsibilities...
-
Customer Experience Administrator
2 weeks ago
Birmingham, Birmingham, United Kingdom Trident Group Full time**Customer Experience Administrator Homes and Community Department, Trident Group**Birmingham£27,385.37 per annum37.5 hours per weekAbout the roleTrident are recruiting to a new position within the Customer Experience Service in our Homes and Communities department. We are looking for a person with confident communication skills, both written and verbal,...