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Support and Development Administrator

4 months ago

Reading, Reading, United Kingdom University of Reading Full time

The role is offered for a fixed term period of 12 months to cover maternity leave.

This is an exciting opportunity for an experienced administrator to join our Academic Development and Enhancement team within the Centre for Quality Support and Development.

You will primarily offer professional administrative support for the University's FLAIR Framework for new and experienced teaching staff. This will involve: developing an understanding of the University's policies and processes in order to advise staff on participation in the programme; managing participant records and assessment through the University's RISIS database; providing reports to a variety of stakeholders including Heads of School and HR; and offering individual support and guidance for applicants, participants, mentors and assessors mainly via email.

You will have:

  • Experience working in a demanding administrative role
  • Excellent communication and interpersonal skills with the ability to communicate clearly and effectively with colleagues at all levels, both verbally and in writing
  • An awareness of teaching and learning support in Higher Education and ideally experience of working with a complex database or Virtual Learning Environment
  • Attention to detail and exceptional organisational skills, including the ability to manage multiple deadlines and prioritise work accordingly.

We welcome applications from both external and internal candidates. As part of the University's ongoing commitment to professional development, this role can be considered on a seconded basis for existing staff members. Internal candidates should discuss this with their line manager prior to applying.

For more information, please contact:
Contact Name : Angela Buckingham
Contact Job Title: Academic Practice Programme Director
Contact Email address :

Contact Name: Joy Collier
Contact Job Title : Head of Academic Development and Enhancement
Contact Email address :

Candidates who do not already have permission to work in the UK should note that by reference to the applicable SOC code for this role, sponsorship will not be possible under the Skilled Worker Route. There is further information about this on the UK Visas and Immigration Website.

The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and champions LGBT+ equality. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

£27,979 to £32,982 pro rata / per annum