Customer Assistant

3 weeks ago


Scunthorpe, North Lincolnshire, United Kingdom Marks and Spencer Full time

All the details

Working Pattern

week 1 Thursday , Saturday
week 2 Sunday Thursday

Candidate must be over 18yrs due to operating machinery.

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities

Serve our customers efficiently, both on the shop floor and at service points

Keep the store clean and tidy, ensuring that our shelves are always stocked with product

Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities

Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

Build expert product knowledge to sell and recommend our products and services

We'll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities

High levels of customer service

Committed to delivering excellent work with great attention to detail

Open to and acts upon feedback, asking for this regularly

Takes accountability for planning and managing own workload efficiently

Strong communication skills

Adaptable to changing situations

Builds positive relationships by being a good listener

Good level of digital capability

Everyone's Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.



  • Scunthorpe, North Lincolnshire, United Kingdom DN Colleges Group Full time

    DN Colleges are recruiting a Customer Services Assistant to work at University Campus North Lincolnshire.The purpose of this role is the management and response of email, telephone and face-to-face enquiries from both internal and external customers. As a Customer Services Assistant, your work is vital in ensuring a positive customer experience for...


  • Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

    Casual Customer Service AssistantWork Base:Baysgarth Leisure CentreLocation:Barton upon HumberSalary:Casual Grade 3: £10.79 per hour plus 10.7% in lieu of annual leaveHours:CasualContract Type:CasualPosition Type:CasualDBS:NoClosing Date:Sunday 05 March 2023 This role would be ideal for you if you are a customer focused individual with a strong interest...


  • Scunthorpe, North Lincolnshire, United Kingdom Eastern Airways Full time

    Job PurposeTo assist and respond to external customers both verbally and in writing regarding bookings, complaints and claims in accordance with Company policy to ensure a high level of customer service is provided to our client base. Support the business with internal travel requirements and social media activity.Principle Responsibilities Initiate contact...


  • Scunthorpe, North Lincolnshire, United Kingdom Lebus Upholstery Full time

    Lebus UpholsteryQueensway Industrial Estate, Dunlop Way, Scunthorpe, DN16 3RN, UKJob Title: Customer Administrator Reporting to: Customer Admin Manager Job Purpose: To control the activity of accounts and be the main source of contact. The integrated nature of the role ensures that full responsibility can be taken for running the account, the timeliness and...


  • Scunthorpe, North Lincolnshire, United Kingdom British Steel Full time

    Job details: Date posted 15/01/202 Application closing date 12/02/202 Location Scunthorpe Salary Up to £27,000 + benefits Package 35 Days Holiday, Pension, Healthcare, Life Assurance Contractual hours Blank Basis Full time Attachments BlankCustomer Service Representative:What you need to know about the roleAs a Customer Services Representative you will be...


  • Scunthorpe, North Lincolnshire, United Kingdom British Steel Full time

    Job details: Date posted 02/08/202 Application closing date 23/08/202 Location Scunthorpe Salary- £24,000 to £27,000 Package 35 Days Holiday, Pension, Healthcare, Life Assurance Contractual hours 3 Basis Full time Attachments BlankCustomer Service Representative:What you need to know about the roleAs a Customer Services Representative you will be required...


  • Scunthorpe, North Lincolnshire, United Kingdom Edwards & Pearce Full time

    Customer Service Administrator - 12 month FTCSalary: £24,000Location: ScunthorpeTHE ROLE:Manage the day-to-day requirements of customers.Deal with any queries as quickly and efficiently as possible, in a timely and professional mannerComplete all daily tasks within the time frame set.Ensure the daily reports are updated and issued.Assist the Customer...


  • Scunthorpe, North Lincolnshire, United Kingdom McArthur Dean Training Full time

    Our client has an excellent opportunity for an Administrative/Customer Service Apprentice to assist in the smooth running of the department by providing a range of support services within the general office function.ApprenticeshipCustomer Service Practitioner Level - Act in a professional manner with clients, referrers, insurers, colleagues, and all others...


  • Scunthorpe, North Lincolnshire, United Kingdom Venatu Recruitment Group Full time

    Customer Service Advisor - Barton-Upon-Humber (DN18)£22,460 per annum + £500 quarterly bonusMonday to Friday 9am to 5:30pm (40 hours per week)No WeekendsBENEFITS Free onsite gym (available 24/7) Complimentary refreshments throughout the day Two subsidised canteens Fantastic progression opportunities with real success stories Customer Service Employee of...

  • Finance Assistant

    6 days ago


    Scunthorpe, North Lincolnshire, United Kingdom Elevation Recruitment Full time

    Elevation Accountancy & Finance are currently working on a rare & exciting opportunity with a business based in Scunthorpe who are looking to appoint a Finance Assistant to join their finance team, on a full time permanent basisThis is a fantastic opportunity for a knowledgeable Finance Assistant to join a fun, friendly team to provide extensive support...


  • Scunthorpe, North Lincolnshire, United Kingdom VolkerWessels Full time

    An opportunity has arisen for a Procurement Assistant (Maternity Cover) to join the VolkerRail Plant Department based in Frodingham Scunthorpe.Job summary:You will be focussed on the procurement of goods, services and works to deliver best value to the business. The team procures and manages the widest range of goods, services and construction works and you...


  • Scunthorpe, North Lincolnshire, United Kingdom Kestrel Full time

    Job Purpose: To provide proactive customer service and administration support for all Kestrel/DekBoardKey Accountabilities: To process orders in line with current office procedures Handling customer complaints within 24 hours of receipt Maintain a smartly presented, polite, diligent, positive and professional attitude at all times: demonstrate knowledge and...

  • Finance Assistant

    6 days ago


    Scunthorpe, North Lincolnshire, United Kingdom Chase and Holland Recruitment Ltd Full time

    Package and Benefits include: Competitive salary and benefits On site parking The chance to be part of a friendly teamFinance Assistant responsibilities include: Chasing outstanding payments to maximise cash collection Process and match supplier invoices Assist with the preparation of the weekly BACS run Assist with the month end processes Setting up new...


  • Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

    Casual Customer Service and Information Officer x 4Work Base:Waters' Edge Visitor CentreLocation:Barton upon HumberSalary:Casual Grade 3 £10.79 per hour plus 10.7% in lieu of annual leaveHours:Casual - as and when requiredContract Type:CasualPosition Type:CasualDBS:NoClosing Date:Thursday 13 April 2023- We have an exciting opportunity for the right...

  • Museum Assistant

    6 days ago


    Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

    Are you passionate about history and dedicated to providing top-notch customer service? Do you have a desire to join a dynamic team? If you answered yes, then we have an exciting opening for you at Normanby Hall Country Park.We are seeking a reliable Museum Assistant to work 21 hours a week on a two-week rotating schedule. Responsibilities include assisting...


  • Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

    This is a Permanent , Part Time vacancy that will close in {x} days at {xx:xx} BST . A fantastic opportunity has arisen at NL Active, and we're looking for a Business & Digital Engagement Assistant to join our team. The Business & Digital Engagement Assistant will support NL Active in the delivery of high quality, effective digital marketing and customer...


  • Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

    Do you have a passion for museums and can deliver excellent customer service for a diverse range of visitors and customers? Would you like to work as part of a small, highly creative, and motivated team in an award-winning museum?North Lincolnshire Museum is looking to recruit a friendly Weekend Museum Assistant. Your role will mainly be based at the main...


  • Scunthorpe, North Lincolnshire, United Kingdom EG Group Full time

    Role:Cooplands Sales AssistantLocation:Scunthorpe, DN15 6QUHours:Part-Time - 12 Hours Available / PermanentHourly Rate:£10.50 Over 18 |17 years £7.05|16 years £6.50Company: Cooplands BakeryWhat will my role look like?We are looking for friendly and dedicated sales assistants who can provide outstanding customer service to join our welcoming Cooplands...

  • Income Assistant

    6 days ago


    Scunthorpe, North Lincolnshire, United Kingdom Ongo Full time

    Here at Ongo, we believe everyone has the potential to be great. It's what drives us to come to work and do our jobs every day. Most people know us as a landlord providing homes to 10,000 people and their families. But homes aren't our business, people are.We are looking to appoint an income assistant on a permanent basis within our income collection team...


  • Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

    Are you customer focused, enjoy working with the public and able to share accurate information? If so then an exciting opportunity has become available at the beautiful Normanby Hall Country Park.We are looking for someone to be the first friendly face that our customer see, you will share information on the venue and events, process memberships and take...