Customer Service Advisor

1 week ago


Scunthorpe, North Lincolnshire, United Kingdom Venatu Recruitment Group Full time

Customer Service Advisor - Barton-Upon-Humber (DN18)

£22,460 per annum + £500 quarterly bonus

Monday to Friday 9am to 5:30pm (40 hours per week)

No Weekends

BENEFITS

  • Free onsite gym (available 24/7)
  • Complimentary refreshments throughout the day
  • Two subsidised canteens
  • Fantastic progression opportunities with real success stories
  • Customer Service Employee of the Month awards
  • Free annual eye tests and contribution to new glasses
  • Free uniform included
-
"Do you want to work for the Number One company to work for in the UK and one of the leading and award-winning companies in their sector?"_

THE COMPANY


Our client is winning awards left, right and centre for their customer care, training and wellbeing of their staff, leading them to win the number one company to work for in the UK Passion for customer service runs in all their advisors and they strive to make a real difference in the world of customer service.

Don't worry about the product knowledge, we will give you that in their hands-on training programme

No two days are the same here

DUTIES

  • Providing high quality customer service experiences
  • No cold calling or sales
  • Assisting customer enquiries from initial order to fitting
  • Liaising with showrooms
  • Proactively resolving customer queries
  • Building and maintaining relationships
-
"We appreciate you may have never worked in a call centre before and that is fine We are looking for people who are confident in communications and we can train you on the rest"_

REQUIREMENTS

  • Must be able to commute to BartonuponHumber daily
  • Strong communication skills
  • Strong attention to detail and focus
  • Ability to work in a fastpaced role
  • Strong written and verbal language skills
  • IT Literate and proficient in Microsoft
  • Experience in customer service (whether face to face or in a call centre) is desirable but not essential

Does this sound like your next role?
For a fantastic career opportunity, please apply

DISCLAIMER

Job Types:
Full-time, Permanent

Salary:
£22,460.00 per year

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Employee discount
  • Free parking
  • Gym membership
  • Onsite parking
  • Referral programme
  • Store discount
  • Wellness programme

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends
  • Overtime

Supplemental pay types:

  • Quarterly bonus

Application question(s):

  • Can you work full time? (40 hours per week)
  • I understand this position is working in BartonuponHumber and can commute there

Work authorisation:

  • United Kingdom (required)

Work Location:
One location
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