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Sea Logistics Implementation Manager

4 months ago


Birmingham, Birmingham, United Kingdom Kuehne + Nagel Full time

We're on the lookout for a Sea Logistics Implementation Manager. If you thrive on smooth customer onboarding, project wizardry, and meticulous documentation, this role is for you. Your Role
The Sea Logistics Implementation Manager plays a crucial role within the Operational Care team (OCC). They collaborate closely with the International Supply Chain (ISC) team, Customer Care Locations (CCL), and Account Owners to define and implement tailored solutions for customers. Specifically, their responsibility lies in ensuring a smooth and professional onboarding or reengineering process for strategic and complex Sea Logistics clients. Your Responsibilities
  • Ensuring thorough onboarding, including a hypercare phase for process integration;
  • Successfully transitioning new or re-engineered high-profile opportunities into profitable business ventures;
  • Conduction kick-off meetings and capturing project scope in the Project Charter;
  • Creating, validating and distributing implementation project documentation;
  • Ensuring alignment between internal and external project team members;
  • Managing resources and tasks to achieve milestones and deliverables;
  • Identifying and managing risks and issues throughout the project;
  • Working collaboratively with other business units and subject matter experts to meet customer requirements;
  • Ensuring optimal setup in operational systems before go-live;
  • Taking care of health, safety and well-being;
  • Cooperating with safety measures;
  • Contributing ideas for continuous improvement in quality, safety, well-being, environment and security.

#LI-FB2

Your Skills and Experiences
  • Strong Sea Logistics experience;
  • Excellent knowledge of operational Sea Logistics systems and processes;
  • Project Management experience;
  • Proficient with MS Word, Excel and PowerPoint;
  • Excellent written and verbal skills;
  • Good team player;
  • Full driver's license with flexibility to travel nationally and overseas;
  • Customer and solution-oriented mindset;
  • Excellent organisational skills, with the ability to set priorities and fulfil critical tasks in accordance with deadlines.
Good Reasons to Join
If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.


About Kuehne+Nagel

With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.



CONTACT

Fabiola Balboa

**************@kuehne-