Sea Logistics Operations Specialist
2 months ago
We are seeking a highly skilled and experienced Logistics Care Specialist to join our Sea Logistics team at Kuehne+Nagel. This is a fantastic opportunity to work in a dynamic and fast-paced environment, where you will play a critical role in ensuring the smooth coordination of customer shipments and the accurate, timely update of key milestones within our operational system.
Your Key Responsibilities- Coordinate Customer Shipments: Ensure that customer shipments are processed in a timely and accurate manner, and that key milestones are updated in our operational system.
- Manage Carrier Contracts: Ensure that carrier contracts are retrieved and added to cost entries as required, and that gross profit is accurately managed.
- Maximise Gross Profit: Ensure that gross profit is maximised on every shipment by ensuring correct profit share and sales quotation is linked on every shipment file.
- Investigate and Resolve Issues: Investigate and resolve issues related to schedule changes, routing discrepancies, and missing shipment statuses, and notify the respective parties in case of issues.
- Monitor and Address Discrepancies: Monitor and address discrepancies with carrier invoices, escalating as necessary.
- Raise Invoices: Raise freight and additional charge invoices to our customers.
- Communicate with Stakeholders: Serve as a key contact for the services within your scope, and engage in regular communication with Customer Care Locations, other OCC departments, Kuehne+Nagel offices overseas, and suppliers, building strong relationships.
- Experience in Freight Forwarding or Transport Planning: Experience in either freight forwarding or transport planning, preferably with a focus on sea freight.
- Import Operations Experience: Experience in Import Operations is advantageous.
- Data Processing and Task-Based Work: Experience in processing data and task-based work is advantageous.
- Process Execution and MS Office Skills: Ability to understand and execute new processes, and excellent knowledge of MS Office features, especially Excel.
- Confidentiality and Compliance: Understand and respect the company confidentiality and compliance regulations (Code of Conduct).
- Customer Quality Standards: Strong affinity with required customer quality standards.
- Incoterms and Shipment Types: Understanding of Incoterms, shipment types, and methods.
- Time Management and Prioritisation: Very good time management skills with the ability to set priorities, fulfill critical tasks in time, and keep to deadlines.
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Sea Logistics Operations Specialist
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Birmingham, Birmingham, United Kingdom Kuehne+Nagel Full timeJob Title: Sea Logistics Operational Care SpecialistWe are seeking a highly skilled Sea Logistics Operational Care Specialist to join our team at Kuehne+Nagel. As a key member of our Sea Logistics team, you will play a vital role in ensuring the smooth coordination of customer shipments and the accurate, timely update of key milestones within our operational...
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Sea Logistics Operations Specialist
1 month ago
Birmingham, Birmingham, United Kingdom Kuehne+Nagel Full timeJob Title: Sea Logistics Operational Care SpecialistWe are seeking a highly skilled and experienced Sea Logistics Operational Care Specialist to join our team at Kuehne+Nagel. As a key member of our Sea Logistics team, you will play a critical role in ensuring the smooth coordination of customer shipments and the accurate, timely update of key milestones...
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Sea Logistics Operations Specialist
1 month ago
Birmingham, Birmingham, United Kingdom Kuehne+Nagel Full timeJob Title: Sea Logistics Operational Care SpecialistWe are seeking a highly skilled and experienced Sea Logistics Operational Care Specialist to join our team at Kuehne+Nagel. As a key member of our Sea Logistics team, you will play a critical role in ensuring the smooth coordination of customer shipments and the accurate, timely update of key milestones...
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Sea Logistics Operations Specialist
1 month ago
Birmingham, Birmingham, United Kingdom Kuehne+Nagel Full timeJob Title: Sea Logistics Operational Care SpecialistWe are seeking a highly skilled and experienced Sea Logistics Operational Care Specialist to join our team at Kuehne+Nagel. As a key member of our Sea Logistics team, you will play a critical role in ensuring the smooth coordination of customer shipments and the accurate, timely update of key milestones...
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Sea Logistics Operations Specialist
1 month ago
Birmingham, Birmingham, United Kingdom Kuehne+Nagel Full timeJob Title: Sea Logistics Operational Care SpecialistWe are seeking a highly skilled and experienced Sea Logistics Operational Care Specialist to join our team at Kuehne+Nagel. As a key member of our Sea Logistics team, you will play a critical role in ensuring the smooth coordination of customer shipments and the accurate, timely update of key milestones...
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1 month ago
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Sea Logistics Operations Specialist
2 months ago
Birmingham, Birmingham, United Kingdom Kuehne+Nagel Full timeJob DescriptionWe are seeking a highly skilled Import Operational Care Specialist to join our Sea Logistics team at our Birmingham Branch.This role is critical to ensuring the smooth coordination of customer shipments and the accurate, timely update of key milestones within our operational system.Your RoleAs an Import Operational Care Specialist, you will be...
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