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Customer Service Representative
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Bo'ness, Falkirk, United Kingdom Tenpin Ltd Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Tenpin Ltd. As a key member of our team, you will be responsible for delivering exceptional customer experiences, ensuring our customers have a fantastic time at our centres.Your primary focus will be on providing outstanding customer service,...
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Customer Service Representative
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Customer Service Representative
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Customer Service Assistant
2 months ago
Come join our fantastic team.
We love to entertain It's in our DNA... and it's not just about bowling. We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu.
We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?
We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you
The Role
As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and parties, keeping the centre clean and tidy, preparing and serving food and drinks.
You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers.
Skills You Need
Full of determination, enthusiasm, and be able to work in fast-paced environment A nothing is too much trouble attitude Able to provide high levels of customer service and have strong communication skills Fully flexible around working pattern (evening and weekends will be required) Be approachable and helpful Be organised and able to multi-task A strong team playerOur Fantastic BenefitsTenpin Treats - Retailer discounts, Smart Tech and Best Doctors Free Bowling for family and friends Free Food (when working 6 hours or more) Enhanced Maternity, Paternity, Adoption leave Medicash Health Care Cash Back Scheme Employee Assistance Programme Free counselling Life assurance - 2 x annual salary Long Service Awards Recommend a Friend Scheme On the Spot Rewards Career Development If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success Most of our managers joined us as a Team Member and have progressed into management or senior roles.
What Happens Next? If you are ready to develop your career with us, click apply and complete the short application process (2 mins).
