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Workplace Assistant

2 months ago

Leicester, United Kingdom Ampa - Legal & Professional Services Full time

Are you looking for a role where your organisational skills and passion for client service shine? If so, we have a Workplace Assistant position that may be the right fit for you


The role:

The Key feature of this role is to provide exceptional client experiences and support for all our clients, both external and internal. Therefore, successful candidates must be highly organised, enthusiastic, helpful individuals, with a range of client facing and business support skills.


Your key duties will be:

  • Welcome visitors and colleagues, ensuring a positive first impression.
  • Maintain the presentation of meeting rooms, reception, and collaboration spaces throughout the day.
  • Organise and serve catering and refreshments, keeping refreshment areas stocked and clean.
  • Set up and clear down meeting rooms, including furniture arrangements and technical equipment.
  • Manage meeting room and car park bookings, coordinating with clients and responding promptly.
  • Liaise with building reception and report any equipment or maintenance issues.
  • Support the implementation of the environmental policy and ensure good housekeeping.
  • Assist with events, document handling, mail distribution, and hand deliveries as needed.
  • Prepare for new starters and handle access control and office audits.
  • Support facilities management, including contractor supervision and H&S duties.
  • Be flexible and willing to travel to other locations for coverage when required.


Skills and experience you will have:

  • Experience of working in a similar role within professional services
  • Flexibility with working hours is essential in order to meet the needs of the business
  • Excellent IT skills and ability to use Microsoft Office products and other systems which support efficient operations of the team
  • Ability to work well under pressure to meet deadlines, whist remaining calm and professional
  • Exceptional organisation skills
  • Effective communicator with the ability to build and maintain relationships at all levels
  • An attitude of ‘continuous improvement’ and an ability to flex and pivot in order to always strive for better
  • Good attention to detail


Key competencies you will need:

  • Professional presentation of self, and the ability to embed the values of our brand in all that you do
  • Passionate about exceptional client experience
  • A willingness to learn and improve your own knowledge in order to deliver the best support for our clients
  • Good at using your own initiative and a positive attitude to challenges
  • Willingness to support other teams whenever necessary
  • Reliable and punctual
  • Competent at problem solving quietly and discreetly
  • Be a team player and want to make a difference


Working Hours

  • 37 hours per week between 7:30am -6:00pm


The team:

To provide truly outstanding client experiences we work as one team, AGS is made up of business professionals who work with our legal professionals to provide market-leading expertise to our clients. The group includes Finance, Operations, HR, Marketing, IT, Risk and the Executive Leadership team.


Benefits, Agile Working and Additional information

We embrace agile working and offer a blended approach to where and how we work.


We appreciate that people have different needs and preferences and we’re keen to be flexible, after all, we value what you do, not where you do it.


We have hubs in Birmingham, Bristol, Edinburgh, Leicester, London, Milton Keynes, Nottingham, Solihull, Southampton, Stratford-upon-Avon, Lincoln, Southampton and Sheffield.


Additional information

Want to find more about our amazing benefits ?


Please be aware, for some vacancies, where we receive high numbers of applications we may need to bring the close date forward.


Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. Details of the checks can be found here.


Equal opportunities

Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.

About Ampa Group

Welcome to Ampa - a leading group of legal and professional services brands, home to leading legal services firms such Shakespeare Martineau, Lime Solicitors, Mayo Wynne Baxter, Marrons and others.


Our ‘House of Brands’, is where legal and professional service brands converge to unlock exciting opportunities for career advancement, collaboration, and comprehensive business services support across various disciplines including HR, IT, finance, and marketing.


Our overall purpose is to act as the cornerstone that facilitates the growth of every brand within our collective, empowering them with enhanced purchasing capabilities, access to specialised expertise, and a cohesive set of values and culture.


At our core, we are dedicated to creating an environment where each brand thrives through mutual growth and co-operation. Through our shared infrastructure and central support, we enable our brands to flourish, using the strength of our collective resources.


If you are passionate about driving positive change and immersing yourself in an inclusive, diverse, and supportive culture, then we invite you to join our team as we continue to unlock the potential in our people, clients, and investors.