User Experience Researcher

2 months ago


United Kingdom La Fosse Full time

User Experience Researcher - Financial Service - £51k to £60k - UK (Remote First)



We are working with a well known banking service going through massive growth. With the design team growing they are looking to add 3 User Experience Researchers to join their dynamic team.


As a User Researcher, you'll be exploring how people use their products, both the ones they have now and those they are planning to release. You'll study their experiences across different digital platforms, including desktop computers, websites, mobile phones, and tablets. This research will cover both web-based experiences and apps designed specifically for these devices.


You will be working with the visual designers, UX designers, product owners and other stakeholders to maximise the experience for their customers.



The Role

  • You'll use a variety of research methods, both qualitative and quantitative, to help the design team deeply understand and connect with customer or user needs.
  • You'll advocate for Human-Cantered Design (HCD) by recommending the best UX research practices, principles, and processes.
  • Your insights from research or knowledge of psychology and ergonomics will guide the design of solutions.
  • Additionally, you'll assist in creating storyboards and journey maps that illustrate how customers interact with, or will interact with, a product, highlighting their goals, motivations, and actions.



Your Profile

  • You have experience conducting research in complex, regulated environments or with B2B audiences.
  • You should be skilled in using UX design research tools like User Zoom and Figma
  • You’re familiar with working with customer data and UX metrics to evaluate the design of customer experiences and understand the impact of ongoing improvements.
  • Additionally, you have experience thoroughly exploring accessibility needs and customer vulnerabilities through research.
  • Experience of SUS is a plus


If you are interested in being part of this organisation’s journey please apply today to be considered.


  • User Researcher

    1 month ago


    United Kingdom Amber Labs Full time

    User Researcher Location: UK / Remote Work Pattern: FTC for 12 months Security Clearance: SC The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred...

  • User Researcher

    1 month ago


    United Kingdom Amber Labs Full time

    User Researcher Location: UK / Remote Work Pattern: FTC for 12 months Security Clearance: SC The Company: At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred...

  • User Researcher

    1 month ago


    United Kingdom Damia Group Full time €500 - €540

    SC Cleared User Researcher - Mostly remote. Occasional travel to client site (London / Croydon) may be required - £500-540 per day inside IR35 - 3 months rolling. Looking for a User Researcher who is familiar with the Government Digital Service (GDS) approach to research and design. Ideally, familiar with MS Dynamics related delivery. SC Cleared User...

  • User Researcher

    1 month ago


    United Kingdom Damia Group Full time €500 - €540

    SC Cleared User Researcher - Mostly remote. Occasional travel to client site (London / Croydon) may be required - £500-540 per day inside IR35 - 3 months rolling. Looking for a User Researcher who is familiar with the Government Digital Service (GDS) approach to research and design. Ideally, familiar with MS Dynamics related delivery. SC Cleared User...

  • User Researcher

    1 month ago


    United Kingdom Damia Group Full time

    SC Cleared User Researcher - Mostly remote. Occasional travel to client site (London / Croydon) may be required - £500-540 per day inside IR35 - 3 months rolling. Looking for a User Researcher who is familiar with the Government Digital Service (GDS) approach to research and design. Ideally, familiar with MS Dynamics related delivery.SC Cleared User...

  • User Researcher

    1 month ago


    United Kingdom Damia Group Full time

    SC Cleared User Researcher - Mostly remote. Occasional travel to client site (London / Croydon) may be required - £500-540 per day inside IR35 - 3 months rolling. Looking for a User Researcher who is familiar with the Government Digital Service (GDS) approach to research and design. Ideally, familiar with MS Dynamics related delivery.SC Cleared User...

  • User Researcher

    1 month ago


    United Kingdom Damia Group Full time

    SC Cleared User Researcher - Mostly remote. Occasional travel to client site (London / Croydon) may be required - £500-540 per day inside IR35 - 3 months rolling. Looking for a User Researcher who is familiar with the Government Digital Service (GDS) approach to research and design. Ideally, familiar with MS Dynamics related delivery. SC Cleared User...

  • User Researcher

    2 months ago


    United Kingdom Stealth iT Consulting Full time

    My client are a large global digital transformation consulting firm, are seeking a User Researcher (SC Cleared) with GDS to work on exciting digital transformation projects, across the UK, within the public sector.Note: All applicants should have valid active SC Clearance.Role Responsibilities:Work closely with Product Managers, Designers, developers, and...

  • User Researcher

    2 months ago


    United Kingdom Stealth iT Consulting Full time

    My client are a large global digital transformation consulting firm, are seeking a User Researcher (SC Cleared) with GDS to work on exciting digital transformation projects, across the UK, within the public sector.Note: All applicants should have valid active SC Clearance.Role Responsibilities:Work closely with Product Managers, Designers, developers, and...

  • User Researcher

    2 months ago


    United Kingdom Stealth iT Consulting Full time

    My client are a large global digital transformation consulting firm, are seeking a User Researcher (SC Cleared) with GDS to work on exciting digital transformation projects, across the UK, within the public sector. Note: All applicants should have valid active SC Clearance. Role Responsibilities: Work closely with Product Managers, Designers, developers,...


  • United Kingdom Montash Full time

    Senior User ResearcherContract length: 12 months (extensions available)Location: Remote work (once a month site visits)Clearance: SC required (NPPV3 undertaken before starting)IR35 status: Inside IR35A renowned consultancy working with a government body is looking for a contract senior researcher. Strategizing and leading user research activities on complex...


  • United Kingdom Amber Labs Full time

    User ResearcherLocation: Remote - mostly remote with adhoc travel to LondonWork Pattern: Fixed Term ContractSecurity Clearance: must hold active SC ClearanceThe Company:At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide...


  • United Kingdom Mastek Full time

    Mastek is seeking a Senior User Researcher to join our dynamic and growing User-Centred Design practice. This role involves leading impactful projects for clients across the public and private sectors, applying user-centred methods in agile environments, and collaborating with a diverse range of stakeholders. As a Senior, you will contribute to our UCD...


  • United Kingdom Amber Labs Full time

    User Researcher Location: UK / Remote Work Pattern: FTC for 12 months Security Clearance: SC At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around...


  • United Kingdom Amber Labs Full time

    User Researcher Location: UK / Remote Work Pattern: FTC for 12 months Security Clearance: SC At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around...


  • United Kingdom Damia Group Full time

    SC Cleared User Researcher - Mostly remote. Occasional travel to client site (London / Croydon) may be required - £500-540 per day inside IR35 - 3 months rolling. Looking for a User Researcher who is familiar with the Government Digital Service (GDS) approach to research and design. Ideally, familiar with MS Dynamics related delivery. SC Cleared User...


  • United Kingdom Logic Engagements Full time

    *** 6 month initial contract, £650 per day - FIORI and SAP S4/HANA experience essential *** As a UX Lead Designer, you should be a keen problem solver who can access research driven insights that will enable you to easily empathize with end users. This key skill will then enable you to understand pain points and enable the Product Owners to understand where...


  • United Kingdom Logic Engagements Full time

    *** 6 month initial contract, £650 per day - FIORI and SAP S4/HANA experience essential *** As a UX Lead Designer, you should be a keen problem solver who can access research driven insights that will enable you to easily empathize with end users. This key skill will then enable you to understand pain points and enable the Product Owners to understand where...

  • User Experience

    1 month ago


    United Kingdom Stealth iT Consulting Full time

    My client are a large global digital transformation consulting firm, are seeking a User Experience (UX)/Interaction Designers with active SC Clearance to work on exciting digital transformation projects, across the UK, within the public sector.Role Responsibilities Use different techniques to identify and understand users and their needs, so that you can...

  • User Experience

    1 month ago


    United Kingdom Stealth iT Consulting Full time

    My client are a large global digital transformation consulting firm, are seeking a User Experience (UX)/Interaction Designers with active SC Clearance to work on exciting digital transformation projects, across the UK, within the public sector.Role Responsibilities Use different techniques to identify and understand users and their needs, so that you can...