Head of Third Party Risk and Change

3 weeks ago

London Area, United Kingdom Sumitomo Mitsui Banking Corporation – SMBC Group Full time

Purpose of Job

The Head of Third Party Risk and Change Governance is primarily responsible for 1LOD third party risk management and supporting key projects which have third party dependencies across EMEA. This role supports the 1LOD legal entity third party representative in the performance of their role through centralised support capability


Background

The remit of the Operations Planning Department (OPPD) spans all of SMBC EMEA (all entities and countries, all business units and supporting functions) and includes the following groups:

  • Transformation & Strategy Planning Group. Responsible for the Transformation Strategy, design of the Target State for SMBC EMEA and prioritisation of the transformation budget.
  • Change Management Group. Responsible for programme and project design and delivery, change methodology and toolset and providing Project Management and Business Analyst resources to staff programmes and projects.
  • Service Management Group. This includes Business Service Management (responsible for the Service Management Methodology and supporting Business Service Owners in their roles overseeing the end-to-end delivery of business services), Business Continuity Management and Corporate Real Estate Services.
  • Third Party Management (TPM). Responsible for the management of third-party providers (both internal and external) and managing third party risk.
  • Data Management Group. Responsible for the Data Strategy, design of the Data Architecture and supporting delivery of data solutions.


The Third Party Management team are responsible for Supplier Strategy, Contract Management, Service Monitoring, Invoice Management and Third Party Risk Management.


The EMEA Head of Third Party Risk and Change is one of the senior leadership roles, directly reporting into the EMEA Head of Third Party Management


Accountabilities & Responsibilities

  • Track new and emerging third party regulation, determine impact and develop appropriate remediation
  • Own the design of the third party framework and methodologies, and implementation of risk appetite
  • Support EMEA functions in development and execution of third party strategies to increase efficiencies, leverage talent, manage risk and make use of technology
  • Support key projects
  • Advise on best practice third party risk management and controls, deliver gap analysis, plans, design documentation and supporting guidance to enhance current delivery where not current at required levels
  • Leads business requirements for tooling and support strategic decision making for technology roadmap to oversee third parties
  • Advise in response to regulatory interactions and in the remediation where required of third party related incidents
  • Regulatory information: Working with first and second line stakeholders to prepare and deliver central Third Party responses to regulatory engagement as required.
  • Lead in first line assurance activities
  • Support the transition of change delivery into the operational teams
  • 2LOD Partnership: Support 2LOD groups in performance or reviews and assurance activities, including tracking of remediation and action points.
  • Thought leadership: Developing and evolving the TPM framework over time


Knowledge, Skills, Experience & Qualifications

  • Regulations: Detailed understanding of existing and emerging third party and related regulations across EMEA, their interpretation and implementation into third party management framework
  • Risk Frameworks: Implementation of applying third party risk into risk appetite, 3LOD, Risk and Control and Self-Assessment (RCSA) methodologies
  • Documentation: Drafting and maintaining clear and concise TPRM documentation including polices, frameworks, training materials and guidance.
  • Technology: Familiar with industry TPRM tooling as well as use of technology to collaborate, report and maintain processes, controls and training.
  • Intra Group oversight: Experience of applying appropriate service level oversight controls and guidance over intra group arrangements, including governance, SLAs, KPIs
  • Non outsourcing: Understanding of emerging requirements to enhance frameworks from traditional outsourcing to wider third party risk
  • Governance: Support development of third party reporting to relevant governance fora.
  • Location Strategy: Ability design and implementation methodologies to guid functions to the appropriate use of onshore/nearshore/offshore outsourcing options
  • Communication: Able to communicate effectively at all levels of the organisation. Able to convey complex topics simply and to articulate issues in a way that eases decision making and drives action.
  • Senior Stakeholder Management: Proven ability to build positive working relationships with senior stakeholders, including regulators and auditors, and capable of influencing to gain agreement and resolve conflicting priorities in ambiguous environments.
  • Influence: Able to influence at all levels of the organisation. Able to mobilise and align resources across the organisation – especially in teams outside of the direct reporting line.
  • Controls: Ability to design, assess and embed effective Controls aligned to risk management framework objectives
  • Presentation: Ability to produce high quality materials to ensure informed decision-making and information sharing across senior stakeholders
  • Working with offshore / near shore locations and teams.
  • Customer Service: Can do attitude to build and maintain proactive and response service delivery for the region.

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