Service Manager
3 months ago
Our client is a leading manufacturer of engineering equipment that is seeking an experienced Service Manager to join their team.
The Role
As the Service Manager, your mission is to lead with purpose, drive excellence, and foster a culture of customer-centric service. You'll elevate performance, enhance customer satisfaction, and contribute to overall profitability by effectively developing and managing both the in-house and field service teams. Your success directly impacts service sales, making a difference for our clients and our company.
Responsibilities:
Coordinate resources at their Service Centre for service jobs based on customer requirements.
Implement effective service planning, review performance standards, and create improvement programs.
Manage a small team of employees consisting of field and in-house service engineers.
Develop and manage the team's technical and interpersonal skills for future growth.
Recruit and train new staff as needed.
Arrange practical equipment and service training.
Hold continuous 1-1 dialogues with the team to maximise their potential.
Actively advocate for service and equipment sales within the Service team.
Work closely with service sales to understand customer needs and identify ways services can provide support.
Contribute to the development of new services for clients.
Handle customer complaints and repair cost reimbursement requests efficiently.
Oversee health and safety processes in the United Kingdom, ensuring compliance and promoting a safe working environment.
The Candidate
Qualifications within engineering.
Professional background in servicing technical engineering equipment.
Proven capacity to manage customer expectations.
Understanding of how to lead and manage business through relevant KPI.
People management is of the essence and essential.
Excellent communication style to explain expectations, make decisions understandable and positively influence team.
Willingness to travel mainly within the assigned territory as well as other global locations when required.
Full UK driving license.
The Package
Offering up to £60k per annum plus other benefits including bonus and company vehicle.
-
Service Manager
3 months ago
Epsom, United Kingdom Mansell Recruitment Group Full timeOur client is a leading manufacturer of engineering equipment that is seeking an experienced Service Manager to join their team. The Role As the Service Manager, your mission is to lead with purpose, drive excellence, and foster a culture of customer-centric service. You'll elevate performance, enhance customer satisfaction, and contribute to overall...
-
Service Manager
3 months ago
Epsom, United Kingdom Mansell Recruitment Group Full timeOur client is a leading manufacturer of engineering equipment that is seeking an experienced Service Manager to join their team. The Role As the Service Manager, your mission is to lead with purpose, drive excellence, and foster a culture of customer-centric service. You'll elevate performance, enhance customer satisfaction, and contribute to overall...
-
Engineering Service Manager
2 months ago
Epsom, United Kingdom CV-Library Full timeOur client is a leading manufacturer of engineering equipment that is seeking an experienced Service Manager to join their team. The Role As the Service Manager, your mission is to lead with purpose, drive excellence, and foster a culture of customer-centric service. You'll elevate performance, enhance customer satisfaction, and contribute to overall...
-
Building Services Manager
2 days ago
Epsom, United Kingdom Stallion Recruitment Ltd Full timeBuilding Services Manager We are looking for an experienced M&E Building Services Manager to work for one the UK’s largest maintenance service provider located at a prestigious commercial facility in Epsom. You will need to have a strong understanding of running a modern multi-storey commercial maintenance contract from the perspective of a service...
-
Building Services Manager
4 days ago
Epsom, United Kingdom CV-Library Full timeBuilding Services Manager We are looking for an experienced M&E Building Services Manager to work for one the UK’s largest maintenance service provider located at a prestigious commercial facility in Epsom. You will need to have a strong understanding of running a modern multi-storey commercial maintenance contract from the perspective of a service...
-
Technical Services Manager
2 hours ago
Epsom, United Kingdom CV-Library Full timeTechnical Services Manager We are looking for an experienced M&E Technical Services Manager to work for one the UK’s largest maintenance service provider located at a prestigious commercial facility in Epsom. You will need to have a strong understanding of running a modern multi-storey commercial maintenance contract from the perspective of a service...
-
Service Engineering Manager
4 weeks ago
Epsom, United Kingdom Mansell Recruitment Group Full timeJob Description Our client is a leading manufacturer of engineering equipment that is seeking an experienced Service Manager to join their team. The Role As the Service Manager, your mission is to lead with purpose, drive excellence, and foster a culture of customer-centric service. You'll elevate performance, enhance customer satisfaction, and...
-
Service Operations Manager
1 week ago
Epsom, Surrey, United Kingdom Mansell Recruitment Group Full timeWe are seeking an experienced Service Operations Manager to join Mansell Recruitment Group in the United Kingdom. As a leading recruitment agency, we strive for excellence in service delivery.The RoleOur ideal candidate will lead with purpose and drive excellence by effectively developing and managing both the in-house and field service teams. This role...
-
Service Delivery Manager
2 weeks ago
Epsom, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full timeService Delivery ManagerWe are looking for an experienced Service Delivery Manager , who will take full responsibility for all third-party suppliers and outsourced vendors ensuring continuous oversight management. The ideal individual will have proven experience managing third-party relationships, along with experience in strategic oversight and managing...
-
Service Delivery Manager
1 week ago
Epsom, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full timeService Delivery ManagerWe are looking for an experienced Service Delivery Manager , who will take full responsibility for all third-party suppliers and outsourced vendors ensuring continuous oversight management. The ideal individual will have proven experience managing third-party relationships, along with experience in strategic oversight and managing...
-
Service Delivery Manager
2 weeks ago
Epsom, United Kingdom CV-Library Full timeService Delivery Manager We are supporting our long-term client in their search for an experienced Service Delivery Manager to take full responsibility for all third-party suppliers and outsourced partners. Due to their sector being financial services, we are targeting someone with exposure to Consumer Duty from an FCA regulated environment. With a full...
-
Service Delivery Manager
2 days ago
Epsom, United Kingdom Lloyd Recruitment - Epsom Full timeService Delivery Manager We are supporting our long-term client in their search for an experienced Service Delivery Manager to take full responsibility for all third-party suppliers and outsourced partners. Due to their sector being financial services, we are targeting someone with exposure to Consumer Duty from an FCA regulated environment. With a full...
-
Service Team Manager
2 months ago
Epsom, United Kingdom Holt Recruitment Ltd Full timeService Team Manager - Epsom - £38,000 basic - Prestige Main Dealership Job Title – Service Team Manager Salary – £38,000 with OTE £44,000Location - Epsom My client, a well-established prestige main dealership is actively seeing to employ an experienced and qualified Service Team Manager based in the Epsom area to work on a full time &...
-
Service Team Manager
2 months ago
Epsom, United Kingdom CV-Library Full timeService Team Manager - Epsom - £38,000 basic - Prestige Main Dealership Job Title – Service Team Manager Salary – £38,000 with OTE £44,000 Location - Epsom My client, a well-established prestige main dealership is actively seeing to employ an experienced and qualified Service Team Manager...
-
Technical Services Manager
6 months ago
Epsom, United Kingdom University for the Creative Arts Full timeTechnical Services Manager Technical Services The transformation project at UCA has created a Centre of Excellence for the School of Fashion & Textiles at Epsom. This has created an exciting opportunity to develop and grow the Fashion and Textiles technical team and we are seeking to appoint a Technical Services Manager to lead the team and...
-
Homecare Services Manager
1 week ago
Epsom, Surrey, United Kingdom Prestige Nursing Full timeAbout Our CompanyPrestige Nursing & Care is a leading provider of home care services across England and Scotland. With over 75 years of experience, we pride ourselves on providing high-quality, personalised, and specialist services to our clients.We are committed to ensuring each individual receives a person-centred, professional service through our local...
-
Service Team Manager
1 month ago
Epsom, Surrey, United Kingdom Recruitment Boutique Full timeJob Title: Service Team ManagerLocation: Epsom, SurreyCompetitive Salary: Dependant on experienceHours of Work: 45 hours per week - 08:00 - 18:00 Monday to Friday (with one-hour unpaid lunch) with 1 late night finish at 18:30 per week, Saturdays 08:00-14:00 on a rota basisOur client, a well-established and successful Motor Dealer Group, is seeking a Service...
-
Automotive Service Manager
4 weeks ago
Epsom, Surrey, United Kingdom Perfect Placement Full time**Dealership Service Controller**Competitive salary of £35,000 per annum. Additional £8,000 in bonuses and incentives. Opportunity to work with a reputable Car Dealership. Structured working hours with Saturdays on a rota basis. Professional development and training opportunities.**Job Summary**Perfect Placement are seeking a Dealership Service Controller...
-
Technical Services Manager
3 weeks ago
Epsom, Surrey, United Kingdom University for the Creative Arts Full timeJob SummaryThe University for the Creative Arts is seeking a skilled and experienced Technical Services Manager to lead our technical team and contribute to the development of Fashion and Textiles equipment and learning spaces.Main ResponsibilitiesLead the technical team in the provision of teaching and learning resources.Develop and implement technical...
-
International Environmental Services Manager
3 days ago
Epsom, Surrey, United Kingdom AtkinsRéalis Full timeAtkinsRéalis is seeking a talented and experienced professional to join our Planning and Environmental Consent team as an Associate Director or Associate in Epsom, London, Bristol, Oxford, and Birmingham. As an environmental specialist, you will have a deep understanding of environmental and social matters, sustainable development, and management...