Homecare Services Manager
4 weeks ago
Prestige Nursing & Care is a leading provider of home care services across England and Scotland. With over 75 years of experience, we pride ourselves on providing high-quality, personalised, and specialist services to our clients.
We are committed to ensuring each individual receives a person-centred, professional service through our local teams of professional carers and registered nurses.
As a Sales and Marketing Specialist, you will be an integral part of our team, helping to bridge the gap between sales and marketing across our prospective franchisee and client audiences.
Key Responsibilities:
- Manage packages and enquiries via our digital referral sites, ensuring efficient and effective communication with potential franchisees and clients.
- Develop and maintain strong relationships with media representatives and suppliers, securing valuable partnerships that support brand growth.
- Track sales data, conduct market and competitor research, and create insightful sales performance reports.
- Utilise our CRM system to effectively manage client interactions and optimise sales opportunities.
- Support brand management and campaign development initiatives across online and offline channels.
- Conduct internal mystery shops to identify areas for improvement and ensure a seamless customer experience.
Requirements:
- Numerate and analytical - ability to analyse and interpret complex data sets, provide evidence-based reports and derive valuable insights and analysis to drive business decisions.
- Ability to use own initiative being creative and good critical thinking skills and manage personal and team workload and diary management.
- Computer literate with Microsoft Office packages, web and design applications.
Benefits include a competitive salary, 28 days annual leave (increasing to 33 days over 5 years' service), an additional day off for your birthday, and a supportive working environment with ongoing learning and development opportunities.
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