Engineering Service Manager

2 months ago

Epsom, United Kingdom CV-Library Full time

Our client is a leading manufacturer of engineering equipment that is seeking an experienced Service Manager to join their team.

The Role

As the Service Manager, your mission is to lead with purpose, drive excellence, and foster a culture of customer-centric service. You'll elevate performance, enhance customer satisfaction, and contribute to overall profitability by effectively developing and managing both the in-house and field service teams. Your success directly impacts service sales, making a difference for our clients and our company.

Responsibilities:

Coordinate resources at their Service Centre for service jobs based on customer requirements.

Implement effective service planning, review performance standards, and create improvement programs.

Manage a small team of employees consisting of field and in-house service engineers.

Develop and manage the team's technical and interpersonal skills for future growth.

Recruit and train new staff as needed.

Arrange practical equipment and service training.

Hold continuous 1-1 dialogues with the team to maximise their potential.

Actively advocate for service and equipment sales within the Service team.

Work closely with service sales to understand customer needs and identify ways services can provide support.

Contribute to the development of new services for clients.

Handle customer complaints and repair cost reimbursement requests efficiently.

Oversee health and safety processes in the United Kingdom, ensuring compliance and promoting a safe working environment.

The Candidate

Qualifications within engineering.

Professional background in servicing technical engineering equipment.

Proven capacity to manage customer expectations.

Understanding of how to lead and manage business through relevant KPI.

People management is of the essence and essential.

Excellent communication style to explain expectations, make decisions understandable and positively influence team.

Willingness to travel mainly within the assigned territory as well as other global locations when required.

Full UK driving license.

The Package

Offering up to £60k per annum plus other benefits including bonus and company vehicle

  • Service Engineering Manager

    1 month ago

    Epsom, United Kingdom Mansell Recruitment Group Full time

    Job Description Our client is a leading manufacturer of engineering equipment that is seeking an experienced Service Manager to join their team. The Role As the Service Manager, your mission is to lead with purpose, drive excellence, and foster a culture of customer-centric service. You'll elevate performance, enhance customer satisfaction, and...

  • Engineering Services Manager

    2 days ago

    Epsom, Surrey, United Kingdom Mansell Recruitment Group Full time €60,000

    Our client is a leading manufacturer of engineering equipment that is seeking an experienced Service Manager to join their team. As the Service Manager, your mission is to lead with purpose, drive excellence, and foster a culture of customer-centric service. You'll elevate performance, enhance customer satisfaction, and contribute to overall profitability...

  • Service Manager

    3 months ago

    Epsom, United Kingdom Mansell Recruitment Group Full time

    Our client is a leading manufacturer of engineering equipment that is seeking an experienced Service Manager to join their team. The Role As the Service Manager, your mission is to lead with purpose, drive excellence, and foster a culture of customer-centric service. You'll elevate performance, enhance customer satisfaction, and contribute to overall...

  • Service Manager

    3 months ago

    Epsom, United Kingdom Mansell Recruitment Group Full time

    Our client is a leading manufacturer of engineering equipment that is seeking an experienced Service Manager to join their team. The Role As the Service Manager, your mission is to lead with purpose, drive excellence, and foster a culture of customer-centric service. You'll elevate performance, enhance customer satisfaction, and contribute to overall...

  • Service Manager

    3 months ago

    Epsom, United Kingdom Mansell Recruitment Group Full time

    Our client is a leading manufacturer of engineering equipment that is seeking an experienced Service Manager to join their team. The Role As the Service Manager, your mission is to lead with purpose, drive excellence, and foster a culture of customer-centric service. You'll elevate performance, enhance customer satisfaction, and contribute to overall...

  • Service Manager

    3 months ago

    Epsom, United Kingdom Mansell Recruitment Group Full time

    Our client is a leading manufacturer of engineering equipment that is seeking an experienced Service Manager to join their team. The Role As the Service Manager, your mission is to lead with purpose, drive excellence, and foster a culture of customer-centric service. You'll elevate performance, enhance customer satisfaction, and contribute to overall...

  • Service Manager

    3 months ago

    Epsom, United Kingdom Mansell Recruitment Group Full time

    Our client is a leading manufacturer of engineering equipment that is seeking an experienced Service Manager to join their team. The Role As the Service Manager, your mission is to lead with purpose, drive excellence, and foster a culture of customer-centric service. You'll elevate performance, enhance customer satisfaction, and contribute to overall...

  • Service Engineering Manager

    1 month ago

    Epsom, Surrey, United Kingdom Mansell Recruitment Group Full time €60,000

    Our client is a leading manufacturer of engineering equipment that is seeking an experienced Service Manager to join their team. As the Service Manager, your mission is to lead with purpose, drive excellence, and foster a culture of customer-centric service. You'll elevate performance, enhance customer satisfaction, and contribute to overall profitability...

  • Service Operations Manager

    2 weeks ago

    Epsom, Surrey, United Kingdom Mansell Recruitment Group Full time

    We are seeking an experienced Service Operations Manager to join Mansell Recruitment Group in the United Kingdom. As a leading recruitment agency, we strive for excellence in service delivery.The RoleOur ideal candidate will lead with purpose and drive excellence by effectively developing and managing both the in-house and field service teams. This role...

  • Electrical Project Manager

    3 weeks ago

    Epsom, Surrey, United Kingdom Future Engineering Recruitment Ltd Full time

    Company OverviewFUTURE ENGINEERING RECRUITMENT LTD is an ambitious contractor that has grown year on year. We are known for the quality of our work and always getting the job done, working with prestigious clients in retail and hospitality.We have huge plans to dominate our industry and are looking for a skilled Domestic Electrical Project Manager to join...

  • Senior Operations Manager

    3 weeks ago

    Epsom, Surrey, United Kingdom TECREC (ENGINEERING RECRUITMENT SPECIALISTS) LTD Full time

    Job OverviewTecrec (Engineering Recruitment Specialists) Ltd is currently seeking an experienced Contract Supervisor to oversee a team of engineers across various commercial buildings.The successful candidate will be responsible for managing a portfolio of sites, ensuring smooth operations, and driving results-driven performance.

  • Electrical Project Manager Role

    2 weeks ago

    Epsom, Surrey, United Kingdom Future Engineering Recruitment Ltd Full time

    Company OverviewFuture Engineering Recruitment Ltd is a renowned contractor with ambitious plans to dominate their industry. With prestigious clients in retail and hospitality, we are looking for an experienced Electrical Project Manager to join our team.

  • Building Services Manager

    2 weeks ago

    Epsom, United Kingdom CV-Library Full time

    Building Services Manager We are looking for an experienced M&E Building Services Manager to work for one the UK’s largest maintenance service provider located at a prestigious commercial facility in Epsom. You will need to have a strong understanding of running a modern multi-storey commercial maintenance contract from the perspective of a service...

  • Technical Services Manager

    1 week ago

    Epsom, United Kingdom CV-Library Full time

    Technical Services Manager We are looking for an experienced M&E Technical Services Manager to work for one the UK’s largest maintenance service provider located at a prestigious commercial facility in Epsom. You will need to have a strong understanding of running a modern multi-storey commercial maintenance contract from the perspective of a service...

  • Technical Services Manager

    7 days ago

    Epsom, United Kingdom Stallion Recruitment Ltd Full time

    Technical Services Manager We are looking for an experienced M&E Technical Services Manager to work for one the UK’s largest maintenance service provider located at a prestigious commercial facility in Epsom. You will need to have a strong understanding of running a modern multi-storey commercial maintenance contract from the perspective of a service...

  • Building Services Manager

    1 week ago

    Epsom, United Kingdom Stallion Recruitment Ltd Full time

    Building Services Manager We are looking for an experienced M&E Building Services Manager to work for one the UK’s largest maintenance service provider located at a prestigious commercial facility in Epsom. You will need to have a strong understanding of running a modern multi-storey commercial maintenance contract from the perspective of a service...

  • Service Manager

    3 months ago

    Epsom, Surrey, United Kingdom Mansell Recruitment Group Full time €60,000

    Our client is a leading manufacturer of engineering equipment that is seeking an experienced Service Manager to join their team. The Role As the Service Manager, your mission is to lead with purpose, drive excellence, and foster a culture of customer-centric service. You'll elevate performance, enhance customer satisfaction, and contribute to overall...

  • Principal Engineer Manager

    2 weeks ago

    Epsom, Surrey, United Kingdom AtkinsRéalis Full time

    About UsAt AtkinsRéalis, we are a leading provider of engineering and consulting services. Our team of experts works on a wide range of projects, from strategic national importance to commercial ventures.We are currently seeking an experienced Senior Engineering Manager to join our Fluid Mechanics team. This role will be based in the UK and will involve...

  • Senior Electrician Team Lead

    2 weeks ago

    Epsom, Surrey, United Kingdom Future Engineering Recruitment Ltd Full time

    Job ResponsibilitiesAs an Electrical Project Manager, you will be responsible for providing technical support to our electrical team, overseeing field service engineers and scheduled maintenance works, handling costs and client management, and ensuring the smooth delivery of projects. Your expertise will play a crucial role in driving our growth and success.

  • Field Service Engineer

    2 months ago

    Epsom, United Kingdom CV-Library Full time

    Field Service Engineer (Full Training Provided) £30,000 - £32,000 (OTE £37,000+) + Specialist Training + Van & Fuelcard + Overtime + Progression + Bonus + 32 Days Holiday + Excellent Company Benefits Homebased, Covering SW London (Ideally located: Epsom, Sutton, Ashton, Carshalton, Claygate, Chessington) Are you a Field Service Engineer...