Customer Services Coordinator
2 weeks ago
Customer Services Coordinator | Warrington | Up to £28'800 + benefits We are looking for a dedicated and customer-focused Customer Services Coordinator to join an existing team that have a customer-first mindset. As the first point of contact you will be instrumental in delivering a first-class service, ensuring all queries and concerns are managed with care, professionalism, and efficiency. This role is pivotal in maintaining high levels of customer satisfaction and upholding the reputation of the brand throughout the aftercare period.Customer Service Coordinator Benefits:24 days + BH, increases with length of service Annual bonus - up to 5% of your annual salary Free Parking Career progression Ability to buy and sell holidays and carry over Healthcare Pension Scheme Hours: Monday - Friday 8.30am - 5pm with an early finish on a Friday at 4.30pm Customer Service Coordinator Key ResponsibilitiesBe the primary point of contact for customers, ensuring all queries and concerns are handled promptly and courteously.Champion the customer across the business, providing a consistent, informed, and positive experience.Maintain a professional and courteous demeanour in all communications, written, telephone, and face-to-face.Log and manage all customer interactions in internal systems, ensuring accuracy of records and documentation.Issue and manage work instructions via internal systems, coordinating the schedules of Maintenance Technicians to maximise efficiency.Liaise with Maintenance Technicians, Subcontractors, and Material Suppliers to monitor progress and maintain service quality.Maintain and update file documentation accurately and timely.Organise annual PAT testing for technician electrical equipment.Customer Service Coordinator Skills:We're looking for someone who is not only customer-focused but also thrives in a fast-paced, solution-oriented environment.Confident, polite, and approachableCalm under pressure with strong empathy and customer careExcellent verbal and written communication skillsHighly organised and able to manage time effectivelyStrong attention to detail and ability to maintain accurate recordsProblem solver with a pragmatic, "can-do" attitudeCapable of working independently and collaborativelyProficient in Microsoft Office and other IT systemsPrevious experience in customer service, ideally within the construction, housing, facilities or property sectorsBBBH34814
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Customer Services Coordinator
2 weeks ago
Warrington, United Kingdom Zachary Daniels Full timeJob DescriptionCustomer Services Coordinator | Warrington | Up to £28'800 + benefitsWe are looking for a dedicated and customer-focused Customer Services Coordinator to join an existing team that have a customer-first mindset. As the first point of contact you will be instrumental in delivering a first-class service, ensuring all queries and concerns are...
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Customer Service Coordinator
1 week ago
Warrington, United Kingdom Office Angels Full time**Customer Service Coordinator** **Full time/Permanent** **£19,500-£21,000** **Runcorn, Warrington** We are supporting a growing organisation as they are looking for a fantastic Customer Service Coordinator. The perfect role if you enjoy being the go-to person for Customers and Colleagues! **Duties**: - Answer incoming telephone calls. - Deal with...
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Customer Services Coordinator
2 weeks ago
Warrington, United Kingdom Vistry Group PLC Full timeRole Overview: **In a Nutshell** We have a fantastic opportunity for a Customer Service Coordinator to join our team within Countryside Partnerships Merseyside & Cheshire West, at our Warrington office. As our Customer Service Coordinator, you will be responsible for delivering a professional service to our customers throughout their two year warranty...
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Customer Service Coordinator
3 days ago
Warrington, United Kingdom Vistry Group PLC Full timeRole Overview: **In a Nutshell** We have a fantastic opportunity for a Customer Service Coordinator to join our team within Countryside Partnerships Merseyside & Cheshire West, at our Warrington office. As our Customer Service Coordinator, you will be responsible for delivering a professional service to our customers throughout their two year warranty...
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Customer Services Coordinator
7 days ago
Warrington, United Kingdom Mast Group Limited Full timeMast Group Ltd. are looking to recruit a Customer Services Coordinator to join the Customer Services team. Mast Group Ltd. is a leading international manufacturer and supplier of medical diagnostics products for the diagnosis of infectious disease. Our products are used throughout the UK and worldwide. The job holder will an integral part of the customer...
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Customer Service Coordinator
7 days ago
Warrington, United Kingdom Vistry Group PLC Full timeRole Overview: **In a Nutshell** We have an exciting opportunity for a Customer Service Coordinator to join our team within Vistry Merseyside & Cheshire West, at our office in Warrington. As our Customer Service Coordinator, you will be responsible for providing a first-class level of customer service through assisting customers. You will be working within...
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Customer Service Coordinator
3 days ago
Warrington, United Kingdom Vistry Group PLC Full timen a Nutshell… We have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Merseyside & Cheshire West, at our Warrington office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and...
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Customer Service Coordinator
4 days ago
Warrington, Warrington, United Kingdom Vistry Homes Full time £25,000 - £35,000 per yearRole OverviewIn a Nutshell…We have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Merseyside & Cheshire West, at our Warrington office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely...
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Customer Service Coordinator
1 week ago
Warrington, Warrington, United Kingdom Vistry Homes Full time £28,000 - £40,000 per yearRole OverviewIn a Nutshell…We have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Merseyside & Cheshire West, at our Warrington office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely...
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Customer Service Coordinator
1 week ago
Warrington, United Kingdom Vistry Group PLC Full timeCustomer Service Coordinator - Warrington Job Type: Full timeIn a Nutshell… We have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Merseyside & Cheshire West, at our Warrington office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the...
