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Account Support Manager

2 months ago

Oxfordshire, United Kingdom Sodexo Full time

At Sodexo, we're not just about food services; we're about creating exceptional experiences for every client we serve. We are seeking a strategic, dynamic Account Support Manager to steer our operations across multiple prestigious sites in the Home Counties and occasionally beyond. This role is a fantastic opportunity for those with a proven track record in contract catering and multisite management, looking to step into a role that prepares you for future leadership as an Account Manager.


You will act as a senior representative, providing stellar support to Account Managers and ensuring operational excellence across the Southern Independent Schools Division. With a focus on developing long-term, profitable client relationships, you will be at the forefront of negotiating contracts and driving new business opportunities.


This is more than just a job; it's a career path laden with opportunities to showcase your ability to influence and lead in high-stakes environments. Ideal candidates will have robust experience managing multi site /multi service units or large stand alone contracts and should be comfortable interacting with senior management, embodying confidence and gravitas during high-level discussions.


This role will cover Home counties (Berks, Bucks, Hertfordshire, Essex, Kent, Surrey- also Oxfordshire and Hampshire predominantly)


This role Offers:

  • A competitive package including a company car, reflecting the seniority and importance of the role.
  • A mostly Monday to Friday schedule, with the flexibility needed to cover sociable hours at boarding school functions.
  • A supportive environment where you can grow your skills and advance your career through hands-on leadership and strategic project management.


If you're looking for a role where your expertise will be valued and where you can genuinely make a difference, then we want to hear from you


Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. This role will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/ or Disclosure Scotland.


What you’ll do:

  • Provide and add support to the services to the agreed specification and to the agreed performance, qualitative and financial targets.
  • Provide and add support in managing a team to increase the Client and Sodexo’s revenue opportunities i.e., cash sales, labour efficiency and generate the GOP expected at each site across the portfolio of business
  • Nurture client relationships in order to stabilize & develop them for long term partnerships
  • Recruit, induct and develop talented employees within the business portfolio and to manage poor performance.
  • Identify opportunities for organic growth and new business.

For a full list of responsibilities please view the attached job description


What you bring:

  • Track record of success in a similar role in a multi-site (3rd party) business.
  • Proven experienced of developing profitable relationships for multi-site contracts
  • Experienced in leading company initiatives and change management processes
  • Ability to identifying and selling new business
  • Strong communication and negotiation skill
  • Excellent client relationship management
  • Experience of working in a standards/compliance environment

Desirable

  • Relevant qualification and training
  • Broad commercial experience and business acumen and knowledge of external industry developments


What we offer:


Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

  • Flexible and dynamic work environment
  • Competitive compensation
  • Access to ongoing training and development programs
  • Countless opportunities to grow within the company

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.