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Infrastructure Services Analyst

4 months ago


London Area, United Kingdom Totum Partners Full time

Hybrid working – 3 days office / 2 days from home


Location – Central London


Salary: up to £60k + benefits



Infrastructure Services Analyst required by a Global Leading Law Firm based near Bank. This is a 12-month FTC paying up to £60k plus benefits.


As Infrastructure Services Analyst you will be responsible for the day-to-day management of all infrastructure topologies including but not limited to WAN, LAN, MPLS, WIFI, Internet, Servers, Storage, and unified communications.


Key Responsibilities:

  • Maintain all infrastructure topologies including but not limited to WAN, LAN, MPLS, WIFI, Internet, Servers, Storage, and unified communications.
  • Create and execute a maintenance plan to ensure all infrastructure systems are kept up to date with security and software patches.
  • Ensure that appropriate security controls are deployed and maintained across our network and firewalls in conjunction with the IT Security Team.
  • Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.
  • Incident Management – responsible for technical troubleshooting.


Ideal skills and experience:

  • Experience working within a global professional services environment
  • A strong awareness of best practice techniques and solutions within the areas of on prem infrastructure including servers, networking, storage, and Cloud platform services (Azure and M365).
  • A good ability to understand and explain IT solutions and issues to a non-technical audience is desirable.
  • Experience working in an ITIL / ISO 27001 environment.


Desired technical skills

  • Infrastructure technologies including DHCP, DNS, WINS, Active Directory, Group Policy.
  • Dell and HP server hardware, include VxRail Systems, FlexPod and ProLiant servers.
  • LAN and WAN technologies and protocol.
  • Cisco and Juniper LAN / WLAN components.
  • Microsoft cloud hosted services and applications including M365, Azure, Entra ID, Teams Telephony.


Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunity employer, we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.