Director of Fraud

1 month ago

Greater Edinburgh Area, United Kingdom Change Recruitment Full time

Director of Fraud & Financial Crime Operations


UK-wide opportunity with hubs in the Scotland/North East/South West England so travel between these locations is a pre-requisite


This senior leadership position (reporting to an Executive Committee member) is an opportunity to drive the strategy and operations for fraud prevention and financial crime management within a leading financial organisation. The role demands exceptional leadership, strategic vision, and operational expertise to deliver customer-focused outcomes while safeguarding against economic crime risks.


Core Responsibilities


Strategic Leadership:

  • Develop and implement strategies for fraud prevention, financial crime detection, and operational resilience.
  • Design customer contact and education strategies to enhance awareness and protect against fraud, ensuring a balance between security and customer experience.


Operational Management:

  • Lead a large, distributed team, spanning the UK and offshore, to deliver excellent service and meet all performance targets.
  • Oversee the use and development of fraud detection systems, ensuring continuous improvement and alignment with organisational goals.


Regulatory Compliance & Governance:

  • Ensure adherence to all regulatory requirements, including reporting, fraud loss forecasting, and risk appetite management.
  • Collaborate with key stakeholders and regulatory bodies to address emerging risks and maintain compliance standards.


Stakeholder Engagement:

  • Work closely with internal partners, including risk, compliance, and customer service functions, to align fraud and financial crime strategies with broader business objectives.


Candidate Profile

  • Proven senior leadership experience in fraud and financial crime operations.
  • In-depth knowledge of legal, regulatory, and industry standards in economic crime prevention.
  • Exceptional skills in stakeholder management, operational planning, and risk management.
  • Strong ability to lead through complex challenges and deliver cultural and organisational change.


This role is pivotal in shaping the organisation’s fraud and financial crime agenda, driving both innovation and operational excellence while protecting customers and the business from economic crime risks.


Contact me for further information or apply on here

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